Truck Rentals near New Britain, CT

26 locations found near New Britain
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“I didn't expect to give them a 5 star, but their truck stopped on our hilly street and delivered them on our long gravel driveway and picked them up. Without getting wordy, the uboxes were stored for 6 months and the contents were dry and undamaged when we unloaded them 1800 miles later. No issues whatsoever.....I hope future moves go this well. Shipping price was as quoted...Thanks UHaul.......Andy”

2.8 Average25 Reviews

“Great service and Steph was AMAZING and super helpful! The truck is very nice and much better than when I went with Uhaul last time. It trailers the car behind it beautifully and it is easy to see the trailer wheels in the mirror. A much better ride too, and more power. With the Uhaul we had a hard time getting though the rockies and up the hill on my road. A++++ would recommend Steph and this company for your moving needs. Thank you guys so very much!!”

2.5 Average22 Reviews

“Had a great experience here. Reserved the truck online, it was waiting for me when I got there. Check in process took just a few minutes. Gee was super friendly and professional.”

4.1 Good86 Reviews

“The customer service and efficiently of this Ryder location is amazing!! We desperately need a truck and within hours we picked up. Staff is extremely friendly and very helpful!”

4.5 Superb24 Reviews

“Service was good and the check-in process was easy. The truck definitely was making quite a bit of noise from what I suspect to be a poor transmission. Didn't cause any issues but definitely was a concern for breaking down. Seems like it needed a little maintenance.”

3.6 Good55 Reviews

“Liz was the best!! I called as I was so desperate to get a box truck after looking in the dmv area and could't locate one something told me to call her location and when I told her I was in desperate boy she got to work the very same day and she was able to create a business account and willing to find me a truck. She's the best.”

5 Superb7 Reviews

“I’m going to give this location 4 stars simply because it is the best in this area. Most of the rentals are usually available. I’ve used this location several times and my rental was available every time. The customer service at this location was also very good. The attendants were very helpful and answered all of my thoroughly. The office could use a good sweeping but other than that, it’s what you would expect a UHaul office to look like. This location also has long or short term storage.”

3.5 Good65 Reviews

“Relocating across country is a very stressful process. Working with Carol at the office in Plainville made my overall expierence a positive one. She was wonderful to work with and I HIGHLY recommend renting through Penske in Plainville and working with Carol!”

4.3 Superb8 Reviews

“I recently rented a truck from Penske Hartford, I was going to rent from U-Haul which is a more convenient location for me but U-Haul's reviews were terrible.Definitely well worth the extra travel time for me to go to Hartford, the customer service personal behind the desk were exceptional. Extremely polite, professional, and knowledgeable. When they found out how many miles I was driving they volunteered a per mile discount on the mileage charge. Their advertised rate is already cheaper than anyone else but they helped me out with an even better deal. Truck was like new condition with zero problems.The following week I returned again to rent another truck and had the same experience. They were also very flexible with me in regard to the return time which I appreciated very much.If you are looking for a hassle free pleasant experience for a truck rental I would highly recommend Penske. I actually never write reviews but the service was so exceptional I feel compelled. 5 stars all the way.”

3.2 Average41 Reviews

“John was wonderful to make reservations with! After a terrible experience in another uhaul location, he was so helpful in making reservations for our local move.”

3.4 Good7 Reviews

“Rente a rock hound, picked it up at 7 am. It was ready. Around 1pm it blew an O ring. We called. I walked across the street to do something was gone a total 10 mins. When I walked back, the service guy was already cleaning up. That's fast. Thank you guys”

3.3 Good9 Reviews

“Better if you reserve it waiting on the line they make you wait then when you bring the truck back it's like you have to do a survey just to bring the truck back”

5 Superb1 Reviews

“The front desk attendant Carter was extremely helpful for my team. We were in need of a rental truck for immediate service and Carter was able to expedite our entry given the circumstances to get us a rental within minimal time. His service was great and his attitude was extremely friendly throughout the entire process, and I would recommend working with him if he is available!”

3.3 Good6 Reviews

“My husband and I had a great experience at U-Haul because of the great service we received from Lucy! From the beginning, she was kind, helpful, efficient, and knowledgeable. She made the check-in process painless. She even went the extra mile of helping us find our truck. If I owned my own business, I would hire her. U-Haul is fortunate to have such a wonderful employee!Thanks again Lucy for being so kind and efficient!”

3 Average37 Reviews

“Mgr was very friendly even under pressure,still managed to keep it real . Everything moved very smoothly no issues U haul is UHAUL . Hard workers little rewards, personal experience ?”

2.5 Average2 Reviews

“It worked out perfect for what I needed it for. Reasonable considering how much and where we were hauling. Service was very friendly and respectful. Explained everything to us. The only thing that was a bit unclear was the drop off process but my sister and myself managed to figure it out just fine. All in all, I'd recommend if you're in a pinch and home depot is sold out.”

2.8 Average33 Reviews

“Can't say enough about the excellent customer service we received at Capital Ave. We so appreciated the professionalism,and fast service throughout the whole process. Thank you!!”

2.8 Average65 Reviews

“Had a great experience here. Reserved the truck online, it was waiting for me when I got there. Check in process took just a few minutes. Gee was super friendly and professional.”

2.7 Average24 Reviews

“I reserved a truck on August 1, 2019 for Saturday August 3, 2019. I met Bob he was very kind, respectful and professional. I had no problem reserving the truck! I didn't have to pay in advance! We picked the clean truck up Saturday morning no problems! It was there and ready! We returned it at 5:30 pm same day. All paper work was done with no problems! I love the service I got from this UHAUL service place! We got a Great price and awesome service! I would definitely”

2.6 Average13 Reviews

“Great staff and customer support. I did run into issues with the app not able to find my location; which is step 1 of the self pick-up. I switched to using the website instead of the app and it found my location right away. Then I had issues on step 2 with the selfie, when I submitted the picture it would refresh the page and start all over from the beginning.The staff in the store tried to assist, but eventually helped me get checked out at the counter. True Professionals!! Thank you!”

2.4 Poor70 Reviews

“Today I observed an incident that speaks to the caliber of people working at Plainville UHaul. There was a customer who had an unreasonable request for a cash refund. He was relentless! He continued to badger her and he wouldn't leave. I've worked with the public for over 50 years, and I don't know how I would have handled it. I felt bad for the 3 people at the front end who were trying to help other customers, and I also noticed a camaraderie among them as they supported each other. The young man who waited on me continued, unfazed, smiling, knowledgeable, and polite.Who wants to move? No one I know. Let's try to be kinder out there to the people who are charged with enforcing rules they didn't create. Nice job, Plainville!”

1.5 Poor27 Reviews

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