-
November 2023 by nelliemay5
5 Star service. Only place i can go for shoes. They are very knowledgeable. I' ve been to many stores for shoes and this place is the only one that can properly fit me. Great staff.
-
September 2022 by Amira Massoud
The Athletic Shoe Factory provides amazing customer service which ensures that you find the perfect shoe and/or apparel for you out of their amazing selection.
-
September 2022 by Andy Dooley
I recently went in to the store and was immediately greeted and helped out by an employee named Declan. He was extremely helpful to me and my sister and very friendly.
-
April 2022 by James Carey
Checked everywhere for my sons baseball cleats and they were either sold out or didn’t have his size. Decided to stop at this shop in New Canaan and it was a Goldmine . The service was amazing and not only did they have his size there were options lol ? we went with the low cut under armor baseball cleats . Definitely recommend to anyone looking for sports equipment.
-
March 2022 by Scott Gretz
It's always such a pleasure to shop in the New Canaan store. When buying shoes and clothes, I require more assistance than most people to decide on the right items. Brad really worked hard to help me choose the right running shoe. He showed me three different brands that met my criteria and he was very knowledgeable, personable, and patient while I made up my mind. It was a fun shopping experience, as it should be. Don't buy online from some company by looking at a tiny photo. Go to Athletic Shoe Factory. You find the right shoes and you get to go home with them immediately.
-
March 2022 by Gianluca Battisti
everytime I visit the athletic shoe factory their employees are very accommodating, sweet, and knowledgeable and provide amazing customer service!
-
October 2021 by aurelio viveros
Excellent service, and great people ?
-
October 2021 by Jack Volpe
It was my first time at Athletic Shoe Factory in a longtime yesterday I was looking for new sneaker and shayna was very nice and she was professional and understood what what type of sneakers I needed I will definitely come back to ASF In the future and recommend it to everyone I know
-
July 2021 by Jim McClafferty
Great staff! Everyone is so friendly and helpful. Great selection of products! Support your local stores!!
-
April 2021 by Joseph Aliano
This store is awesome!
-
October 2020 by Francesca Highton
Great store! Got a cool pair of Vans and Carter was very helpful when I was getting them!
-
June 2020 by Megan Ceva
I highly recommend that you try out this Athletic Shoe Factory location. I live closer to Fairfield, but the extra 20 minutes to drive to New Canaan is totally worth it. The staff here are extremely friendly and the facility itself is very clean. Although I have only been twice, both shopping experiences were pleasant and easy. The sales manager, Shayna, is very knowledgeable and made me feel comfortable and confident in my purchases. I look forward to returning in the future, anytime I need new sneakers.
-
June 2020 by Dana Ceva
I needed new running sneakers and decided to swing by this athletic shoe factory - I usually go to the one in Fairfield. Shayna was very knowledgeable and had me try quite a few different shoes based on my back and knee issues. She helped me find a pair I love and really had some good pointers for looking for shoes in the future too. I would 100% go here again, even though it’s a little farther from my house!
-
March 2020 by Christina Nizzardo
I just want to praise the amazing costumer service here. I called in search of lacrosse balls and asked for a possible delivery. I spoke with Kyle who was so helpful, and so nice! He not only helped me make a quick order, but delivered the lacrosse balls to my home in under an hour , HIMSELF! I’m so impressed with everything about this store. I highly recommend shopping here.
-
February 2020 by KRISTINA DYRVIK
This place is great! My son got a wonderful fitting for his new club soccer cleats :) lovely employees as well!