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November 2023 by mama yaya
!!Hygiene Alert!!I can’t believe this…. PLEASE CHECK YOUR FOOD BEFORE EATING. Please read. As I wouldn’t want anyone to go through what I went through today, 11.05.2023.My boyfriend who grew up in new Canaan and has lived there basically most of his life, was excited to take me to the CT muffin place. We get there and ordered a blueberry muffin, a latte, orange juice and a toasted bagel (with scallion cream cheese, and smoked salmon).We sat inside to eat. After a moment, I do not know what made me look at my food. I literally spotted two pieces of scallion with dirt inside. I told my boyfriend to take a look as I didn’t want to believe they didn’t take any hygienic measures when preparing my food. I took my sandwich to the young man who served us. He showed no remorse whatsoever. And tells me “oh it must be bread inside your scallions”. I told him I cook everyday and have been for years, and I use scallions. I KNOW WHAT AN UNWASHED RAW SCALLION LOOKS LIKE. that dirt was brown and sandy. There is no way bread got on the inside of a raw fresh scallion and stuck onto the leave the way it did. You just DID NOT WASH YOUR PRODUCE prior to prepping my food. The young man did not even feel sorry for a bit. I told him I couldn’t finish the rest of my sandwich as I have a weak health and I am scared of getting sick. He just pointed in the direction of the trash for me to go throw it out. Never did he express he was sorry, nor did he even offer taking the rest of the food from me to throw it out or find a solution.He was on FaceTime with two people when we walked in and went back to talking to those people. very NASTY.If I were someone who doesn’t regularly cook and shop for produces myself, I would have probably believed him and would have kept eating a unhygienic food.The customer service was the RUDEST I have ever experienced. My boyfriend let me know that growing up in New Canaan there used to be two older people working at the place and they were rather pleasant.Please take care of thoroughly washing your produce before making the food you sell to people. Please take all hygienic measures to make sure you do not get the people who come to buy your food sick.
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August 2023 by Lindsay Taylor
Muffins were food. Coffee was ok, could be
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April 2023 by Theresa Leahy
I am so shocked and disappointed with their service lately. I’ve been a customer for years and in the beginning everything was great but in the past few months I’ve been treated terribly and their customer service has dropped unbelievably far below standard. In at least the past 6 months, every single time I’ve placed an order it was either done incorrectly (meaning I received a completely different item than the one I ordered) and I’ve had to pay twice sometimes three times in one day just to get my correct order! They make ME pay for THEIR mistake! Which was fine the first few times but it’s gotten to the point where it’s just ridiculous, so I’ve stayed away. However, today I gave them another chance because, when done correctly, their stuff is really delicious. My favorite is the iced Almond Chai lattes (which are definitely still on their menu) yet somehow today my order was just canceled. No explanation, no detail just canceled. I’m just disgusted and frankly all of this just feels like a slap in the face to a loyal customer.
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December 2022 by Tamara Aziz
I Uber from this place almost every morning for almost a year now. I love their food. Always fresh. Always pay attention to notes and requests.
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December 2022 by John Banigan
The staff is always polite and friendlyParking: Easy to park, especially when I go in the early mornings.
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November 2022 by N A.
First time in Connecticut Muffin NC and the Ham and Turkey Panini was delicious, the fresh orange juice - excellent. My friend order chicken salad and iced chai latte (very good) . We also got some pastries to go. Definitely we’ll be back.
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November 2022 by julie hekker
Always greeted with a smile at this sweet New Canaan spot . Great coffee and scones!
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November 2022 by elizabeth powell
My favorite place to get a bagel and tea. I love how pretty it is inside, it almost feels like you aren't in New Canaan.. in a good way :) The staff is also very kind. p.s. they make the best chai teaKid-friendliness: Lots of beautiful places to sit, two televisions, and full view of food at a low enough level for kids ordering.Dietary restrictions: Gluten free
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November 2022 by Jorge C
Nice coffee shop. The almond vanilla latte will never disappoint! Pastries are delicious. My son loves to order BEC.
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November 2022 by M B
I may have gone on a bad day, but I ordered two small minestrone soups to go and they were luke warm. Soup was watered down as it had no flavor. One container had all pasta and little vegies, while the othet container had no pasta and little vegies. The ham and cheese sandwich I ordered on sourdough bread had nothing other than just ham and cheese, no condiments, lettuce and/or tomato were offered by the staff. The two hot chocolates that I also ordered were more like chocolate milks. Worst lunch me and my coworker ever had for $34.00 dollars. For a town like New Canaan they need to do better.
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November 2022 by Geyser Natural
I ordered a flat white and was a disappointment. Coffee was watered down even though 2 shots were put in it (I noticed not a lot of coffee went into the portafilter and it wasn’t packed properly - which makes for a very weak brew). Quite unhappy with the product.
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November 2022 by Alyssa Pistorino
The breakfast was absolutely amazing, super quick and the staff was extremely friendly!
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June 2022 by Eric Shulman
Apparently an $8 bacon egg and cheese and a $7 BLT is supposed to be burnt to a crisp and only half bacon on the BLT. No care at all for food quality.
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April 2022 by Ribhav Kansal
Beautiful coffee and muffin shop located at the heart of New Canaan downtown! recommend “Morning glory” muffin with a cup of coffee to start your mornings :)
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April 2022 by Randy Brophy
A very nice and reassuring experience all around. Wonderful friendly staff, best muffins I’ve ever had, so fresh, and good to see this eatery still going since I first visited in the early 1990s, but get to only occasionally because I live overseas.
