Ive never felt more judged and unwelcome coming into this J. Crew location. I was looked over by the manager and who was loud and unnecessarily angry. I’m not sure if she was having a bad day, but she clearly brought it into work with her
May 2021
In my experience, if I'm not ignored completely at this location, the employees will make an effort to make me feel as unwelcomed and uncomfortable as possible. For their lack of customer service skills and completely off putting attitude, this is where I bring any of the items I need to return here from other locations... read full comment
June 2020
Terrible customer services. Many employees and only one register open. Should not have to wait 15 minutes for a return in an empty store