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April 2025 by Anshu Gupta
Amazing ideas and service!
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April 2025 by Brandon Kaplan
**Buyer beware** No communication for weeks after collecting full payment (almost $2K) in advance. Negligent mishandling of irreplaceable artwork of significant sentimental value. Frames delivered were not the materials I selected and paid for, and had multiple instances of visible damage and careless workmanship covered up under packaging material at the time of pickup. Refusal to issue even a partial refund citing store policy despite obvious breach of seller contract and photo documentation of my complaints, which led to an ugly, months-long dispute. I never write bad reviews and feel strongly about supporting small business owners, but I've never had a remotely similar experience with another consumer business. The proprietor, Marc is dodgy and dishonest, and something is seriously off about this place. Stay away.
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April 2025 by Kate Licata
Heather was amazing to work with! We had a unique, long map we wanted to frame and she knew exactly what to do. She communicated throughout the process and the final product is beautiful. We couldn't be happier!
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March 2025 by Judofit 101
This is the place to getting things you need done
With craftsmanship and quality work experience
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March 2025 by Liz O'Donnell
There are no words to fully express my gratitude to New Canaan Gallery and Frame for going above and beyond for me this past week. I needed a photo of my father framed for his funeral service, but I couldn't find anything that felt right. Not only did they complete it in just one day, but the result was even more beautiful than I could have imagined. It truly made a difference during such a difficult time. I will forever be thankful for how they turned a hard day into something special, and this framed photo will be a cherished reminder of my father forever.
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January 2025 by Neil
Went there at 2:30 on a Tuesday afternoon to get a framing job done. Place was closed. All locked up, no notice on the door. Complete waste of a trip. A very casual approach to running a business.
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August 2024 by Malia Frame
I am in love with my painting again thanks to Marc at New Canaan Gallery & Frame. He was friendly, efficient and so easy to work with. He is also such a talented artist. Ill be back again for sure!
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July 2024 by Nabil West
Marc goes above and beyond to make the customer happy! As an artist, he also has an incredible eye for what frames will complement your work the best. Thanks Marc!
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July 2024 by Julia Merkl
Incredible experience!!! Mark is a framing genius!!
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July 2024 by Farrah Beaute
The best In fairfield county!❤️
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June 2024 by David Selig
Amazing and creative framing! Heather was able to bring a special idea to life by designing the most special of hand-painted frames!
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March 2024 by Jingxi Sun
We are currently in a legal process against the owner. If you have valuable collections of fine arts, please don't send to this place for restoration or maintenance. The owner didn't proceed with cautious and he is not honest. He destroyed our valuable painting completely.
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October 2023 by Kate Ti
NC gallery and frame is a one stop shop for framing. Marc is so knowledgeable and has a great sense of style. He helped me to choose the best frame possible for my painting and it came out wonderful! I'm so happy to see it on the wall.Highly recommend to use their services!
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September 2021 by Michael Justin Porco
Marc and team do fantastic work! Very happy with the framing they did for my clients!
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September 2021 by Megan A. DeMichiel Schinella
I highly recommend Marc! Great to work with, love my family frames!
