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“Great place to handle all my banking needs! The staff is always super friendly and willing to help with any questions I have. Definitely my go-to spot for banking in the area.”
“5 star service every time I go in to the branch. Annette Palladino, Assistant Branch Manager, is my go-to person when I need anything and it is always a great experience!”
“I have always had great Customer service when visiting the Winsted Branch, I have mainly only interactions with Asst. Branch Manager Tammi Pavano and on occasion Pam the bank manager. Both have been outstanding with all that I have spoke to them about.”
Closed
277 Albany Turnpike, Canton
Banks
“They are easily the nicest and most helpful people ever! They truly know the definition of customer service and making the customer experience great! If I could rate it more than 5 stars I would!!”
“Love this bank! Everyone is so friendly and helpful. I have had an incredible experience with every visit for years!! Excellent customer service with a personal touch!!”
“Our business' experience with People's United Bank was great. Both Elizabeth and Lisa were responsive, professional and easy to work with. They were both very service minded in a challenging and time sensitive situation. Recommend without any reservations!”
“Last year's ?This year's service and willingness to assist and work with...? Susan you have been extremely helpful a true blessing. Rating would of been 5 and basically is considering I would ofgof a negative if able to last year.”
“We entered when the bank was about to close for the day! We were helped anyway!! Henry went above and beyond!! He deserves a raise!
This place was like the inside of a Lamborghini dealership! Really clean!”
“The staff here is always friendly and helpful, making banking a breeze. I appreciate the online services and the ease of accessing my accounts. Overall, a solid place to handle my banking needs!”
“After many years with another bank, I switched my business banking over to Torrington Savings Bank. I could not be happier with this local Burlington branch. The friendliest, most knowledgeable staff always has me in and out super fast. Beyond happy I switched over to Torrington Savings Bank!”
“I chose HFCU after researching the benefits of credit unions and was immediately impressed by the service. Keitha Pollutro guided me through every step of the Home Equity Loan process with kindness and professionalism. She listened without judgment and helped me create a financial plan that fit my goals. I’m so grateful to HFCU and Keitha for helping me gain control of my finances and start a new chapter in life!”
“Absolutely love this bank! The staff is always friendly and so helpful, making my banking experience smooth and enjoyable. I appreciate their efficient service and the clean, welcoming environment.”
“Joshua and the team at Santander Avon are always so friendly, welcoming, and helpful when I visit. They always go above and beyond to help me. Whether its a simple deposit/withdrawal/cashier's check, or a more involved question regarding my savings or checking account, the staff is always a pleasure to interact with.
I've been banking with Santander for over 7 years now and definitely plan to continue banking with them for the long term.”
Closed
27 Dale Rd, Avon
Banks
“Liberty Bank is wonderful. The representatives are not only knowledgeable, they greet you with a smile and often by name. Most recently, Lucian put in the extra effort to make sure my transaction was seamless. Highly recommended!”
Closed
255 W Main St, Avon
Banks
“Me and my kid were assisted by two separate branch employees and I must compliment them for providing an excellent service. They assisted us with our new accounts and educated us with patience, advice and understanding. One of the best customer service (twice!) ever received! Thank you, Collette and Shirley!”
“Didn't like the switchover cause I don't like green ? but banked with peoples for 12 years. Patty is an absolute Saint of a woman, so helpful to me ALL the time and so friendly, and the crew just makes you feel like family. Wouldn't change my bank ever!”
“Across the board, the best banking experience. Online or in bank (no matter which branch), service is amazing. Online, it's easy to navigate and more importantly, very secure; any changes to the site are always an improvement. In bank, everyone is friendly and courteous; a pleasure seeing their smiling faces. The staff is very helpful in providing financial advice; the loan process is painless. The personal touch of hometown banking at its finest.”
“Really good branch with competent staff. Everyone is always friendly and willing to help. Always enjoy going in and taking care of my banking and almost always have a friendly conversation.”
Closed
777 E Main St, Torrington
Banks
“I've been a member for quite few years and the people that work in the Torrington branch are awesome. Especially Barbara. They all will give you the extra time you need to answer any questions. Give them all a raise”
Closed
310 W Main St, Avon
Banks
“I have been with Flora and Team since I moved to Simsbury 23 years ago. This bank is like a family . Everyone is helpful and kind, and very knowledgeable. Every experience is incredible ! They take time to help in any situation with a smile . I highly recommend this bank.”
Closed
232 W Main St, Avon
Banks
“I’ve been visiting this branch for about a year, and after reviewing the feedback, I noticed there are only 12 reviews, not all of which are current. While that may not paint the full picture, I want to share my experience, which has been a mix of both positive and constructive observations.
On the positive side, the Director of Customer Experience, E. Z*****, and Teller Lead, K. C******, have been nothing short of outstanding. Both have gone above and beyond to make my visits as seamless and pleasant as possible. Their customer service truly stands out, and it’s clear they are dedicated to improving the branch experience for everyone.
However, there are a few areas for improvement. For example, I’ve noticed surveys haven't been arriving as frequently as they should. While this appears to be a corporate-wide issue rather than something specific to the branch, it does impact the overall customer experience. This is a missed opportunity to gather valuable feedback that could continue improving the experience. I would suggest that corporate better align with the realities of the branch’s workflow, particularly if survey responses are low. A more proactive approach to communication and understanding the unique challenges at the branch could lead to a smoother and more reliable way for customers to share their appreciation or feedback.
That said, I truly believe this new team has the potential to earn your business. Based on my observations, they’re working hard to make positive changes. So, if you’ve had reservations in the past, I’d recommend giving it another chance—it’s definitely worth it.”
“My experience with M&T Bank has always been positive. The bank staff is friendly and efficient and on-line bill pay works just fine. I have no complaints, just compliments.”
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“The staff are wonderful, and Ame Beaulieu has repeatedly cemented my confidence in their services. For years, I have trusted NCB with my business, and I will for years continue to.”