Chelsea Company Management LLC is a family-owned and operated business that has been providing off-campus apartment rentals in the Downtown/Yale area of New Haven, Connecticut, since 1978. The company was founded by Ardelle Cowie, who has also served as the chair of the New Haven Fair Rent Commission and the Uptown Council. Today, Ardelle's daughter, Sarah Marconi, runs the operations of the company along with 8 full-time staff members. Chelsea Company has a full-time leasing office, full-time maintenance staff, and a 24/7 emergency maintenance hotline, ensuring efficient and responsive management. Tenants have consistently praised the company's professionalism and responsiveness. Maintenance requests are typically resolved the same or next day, and the staff is described as helpful and communicative. The buildings are well-maintained, with features like warm heating in the winter and air conditioning rentals in the summer. Delivered packages are also secured in a locked entrance hall, providing added security. While a few minor issues, such as washing machine and dryer problems, have been reported, these seem to be isolated incidents. Overall, Chelsea Company is highly recommended by its tenants, who appreciate the good value, safe neighborhood, and the genuine care provided by the management team.
They answered my rental history request promptly after years since leasing with them.
September 2024
Never had any issues here. Very well maintained apt and building. Any issues were always dealt with promptly
August 2024
Lived here for a year. Staff was very easy to communicate with and were very professional. Could reach them by phone or email within 24 hours. Maintenance was solved quickly and neighborhood was safe. Highly recommend them, one of the few genuinely caring landlords I've found.
