Home Improvements near New Haven, CT

“I recently embarked on a project to repaint a birdbath and was advised by the sandblasters that I needed a metal primer before applying the paint, to prevent rust. A quick Google search led me to Joe's Floor Store & Grand Paint, a place I've driven by countless times without realizing it was a paint store!

The experience was fantastic, thanks to the extremely helpful young man who assisted me. He patiently walked me through all the primer and paint options available for metal. This was a breath of fresh air compared to the big box stores, where I often feel lost and unassisted.

I can't recommend this location enough! Plus, they speak English and Spanish, which is a great bonus. Ellos hablan ingles y español.”

“Had a delivery issue with missing products and went through corporate first since that’s the number they tell you to call. Unfortunately, they were no help at all.

After getting nowhere, I went into the store and Antwan resolved everything within minutes. Couldn’t have asked for a better experience at the store level. Thank you, Antwan!”

“My wife and I were so glad we found ProSource when looking for a second quote on cabinets. Not only did we end up ordering our cabinets through them, but we also purchased several other items for our kitchen renovation. Victoria was wonderful to work with—she was knowledgeable, responsive, and always quick to address our questions and concerns throughout the process.

One of the biggest conveniences was being able to order our flooring, cabinet handles, sink, and backsplash all in one place. The customer service they provide is outstanding. ProSource will definitely be the first place we turn to for any future home improvement projects.”

“Needed some concrete resurfacer and tried to pay for it with my gift card. I went to use my key to scratch off the hidden code on the back but Noemi at checkout handed me a coin and told me my key would likely damage the card and code. Coin worked like a charm, but mainly here for a shout out to Noemi for being kind, helpful and funny! Loved her!”

“I had a return a gift I bought for Christmas. I was a little concerned because I bought it on Black Friday (over a month before) but there was no problem. It was fast and easy!”

“Friendly and Knowledgeable, staff very helpful and willing to help vrs Home Depot were you can't find a member of staff and when you do not willing to help. Always will go outta my way to find a Lowes before thinking of going to Home Depot.”

“I recently had the pleasure of visiting Tractor Supply, and I wanted to share my positive experience, largely thanks to the exceptional service provided by one of your employees, Keri. From the moment I walked in, I felt a bit overwhelmed by the vast selection of products, especially when trying to find the right type of oil for my equipment.

Keri immediately stood out with her friendly and approachable demeanor. She greeted me with a warm smile and asked if I needed any assistance. When I explained my predicament, she listened attentively, asked clarifying questions about my equipment, and then expertly guided me through the different oil options available. Her knowledge of the products was impressive, and she clearly explained the features and benefits of each type, making it easy for me to make an informed decision.

What I appreciated most about Keri was her patience and willingness to go the extra mile. She didn't just point me to a shelf; she took the time to understand my specific needs and ensure that I found the perfect product. Her expertise and helpful attitude turned what could have been a frustrating shopping trip into a pleasant and efficient one.

Thanks to Keri, I left Tractor Supply feeling confident that I had made the right purchase. Her outstanding customer service is a true asset to your store, and I highly recommend her for her exceptional knowledge and dedication to helping customers. She truly embodies the spirit of excellent service, and I will definitely be returning to Tractor Supply because of her.”

“Products are very good. service In Store is very good. but DO not BUY anYThing THAT NEEDS TO BE DELVERED BY THEM ! tHEY USE an out of state ( N.Y.) delivery company that is horrendous. !!!! Damaged our property and refuse to rectify it. Only purchase here if you yourself can load it into your vehicle and get it home.”

“Updated: Spoke with the assistant store manager and she came out and actually helped me herself including helping me load my car when she learned of my back surgery and changed that experience. I updated this review to a fight star.

Original:
Why advertise curbside pickup if the service isn't actually functional? I checked in for a curbside pickup order and sat in my car for over 25 minutes, only to discover no one was ever coming out. I had to go inside, explain the situation, and wait even longer while an associate was finally alerted to gather my items.
​This is the only Home Depot location where I consistently run into curbside pickup failures. If a store doesn't have the staffing or system to support curbside service, they shouldn't offer it. It ends up taking twice as long as just walking in yourself.”

“Had a problem with an online pickup order today. Shellac that was in a dented can in a pickup locker. Shannon the manager of the paint Department assisted me with my issue and went above and beyond. Talk about great customer service! Faith in customer service restored 1000%”

“This location takes very well care of the floral especially the out door. Everything was watered well and in bloom. All the perennials were in excellent condition.”