Racquet Koop provides excellent service and is a go-to tennis store. The staff is nice, knowledgeable, patient, and extremely helpful, making customers feel comfortable. They operate in a timely fashion, with quick restringing and repairs. The store is well stocked with great products, including demo rackets to try, equipment, shoes, and clothing, all at good prices. It is a good place highly recommended to anyone in need of tennis gear or services.
I picked up my Wilson today. Amazing customer service, even better with the string quality and tension. You rock Chris! Anyone looking for a new tennis racquet or string look no further than The Racquet Koop in New Haven CT..
June 2026
Chris and his staff are professional and courteous.
June 2026
Chris is the absolute best racquet experts around the area. I participated in the demo program from his shop, he gave me excellent advice on choosing the best racquet for me and was flexible and communicative with trying and returning. Ended up purchasing one from his store and he’s also very helpful with stringing... read full comment
