Devil's Gear Bike Shop is highly regarded as one of the best bike shops in the area. The staff are friendly, knowledgeable, and accommodating, making customers feel welcome and well taken care of. The service department is praised for being efficient, fair, and easy to work with, often fixing issues on the spot and offering great prices. Customers appreciate the shop's nostalgic feel, resembling a classic full-service bike shop, where they can enjoy the experience of riding and get their bikes serviced thoroughly. The shop carries smaller brands and is run by bike enthusiasts and commuters, contributing to its community-oriented atmosphere. They provide excellent support for repairs, trade-ins, and bike prep, ensuring customers leave satisfied. While busy times may lead to occasional errors, these are usually corrected quickly, and the overall professionalism stands out. Many customers value the shop's friendly attitude, great prices, and personalized service, making it a trusted place for all bike needs.
Devil's Gear has been a pillar of the bicycling community for decades -- not just a bike shop but a hub for advocacy and community-building
December 2025
Friendly and expert advice, great bike shop. They helped me with everything to set up my commuter bike (which I bought through them over a decade ago) for winter and figure out a second bike. Now I have two bikes and a lot of bike commuter/utility cyclist peace of mind. Bring on the bike lanes, New Haven! :)
September 2025
Kind staff that knows what they are talking about. They also foster New Haven community spirit and support a lot of local artists and do a lot of cool collabs.
