True Cyclery is highly praised for its exceptional service and expertise in bike fitting and repairs. Customers have found the staff, particularly Karl, to be knowledgeable, friendly, and professional. Many have enjoyed the process of building custom bikes, with a focus on the perfect fit and quality components. In addition to bikes, True Cyclery also services wheelchairs efficiently, demonstrating their commitment to customer satisfaction. With reasonable prices and quick turnaround times, it’s a top choice for anyone needing bike maintenance or looking for a custom ride. Overall, True Cyclery is celebrated as an outstanding bike shop that cares for its customers and their needs.
Karl has built up and maintained my bike for the past 6 years. I love him. He’s not only a great mechanic but a great guy, and funny too! Highly recommend True Cyclery for custom top of the line bike purchases (road, gravel, mountain) and maintenance!
June 2024
Without a doubt, this is the best cyclery in the greater Connecticut area. Karl is the best.
June 2023
Karl was able to identify and fix a rattling noise on my bike. He performed a top to bottom service on my bike. Feels like a new bike. I would highly recommend True Cyclery!
