The UPS Store in New Haven offers expert packing, shipping, printing, and a full range of services including a mailbox, notary, shredding, and faxing. It is locally owned and operated. Customers report having amazing experiences and note it is the best UPS with simply the best customer service. The staff is described as wonderfully helpful, extremely patient, extremely nice, and truly amazing. They are fastidious, outstandingly professional, understanding, and efficient, helping to navigate issues and making processes really enjoyable and extremely easy. Employees take time to walk customers through options, explain everything kindly and patiently, and ensure packages are appropriately handled. The store is noted for exceptional service where customers never feel rushed or uncomfortable. It is located near the Yale Book Store and Apple Store with free parking.
I love UPS store been going there for many years. They 're very efficient and friendly and I usually get what I need in no time flat Without any hassles. And I always leave a happy customer.
July 2026
Will update when I get my packages but staff were super helpful and efficient!
July 2026
Everyone here has always been incredibly friendly and helpful with things like shipping, printing, and notarization.