Verizon
Cell Phone StoresHours:
896 Chapel St R102, New Haven CT 06510 Hours
About Verizon
The Verizon store is highly recommended for its helpful and friendly staff. Dwight consistently provides excellent service by explaining options clearly, helping with upgrades, and securing discounts. Customers appreciate his patience, professionalism, and kindness, which make the experience smooth and pleasant. The staff are knowledgeable and efficient, making sure customers understand their plans and solutions. Many reviews mention a quick, seamless process, especially when upgrading phones or switching carriers, even for unusual cases like moving abroad. Overall, the store offers a great experience, with staff who are personable, helpful, and dedicated to customer satisfaction.
Most Recent Reviews
March 2026
Dwight was incredibly helpful patient & helped me understand everything as easy as possible even got some great discounts. Great store! Highly recommended.
February 2026
Dwight was efficient, friendly and got my phone upgraded quickly and got me all the deals I was entitled to. He also clearly explained all of the different options and plans. Highly recommend him!!
February 2026
Dwight was stellar! Made switching to Verizon a breeze!
More Comments(65)
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