“Tint My Ride was recommended to me by a bunch of my friends, and they definitely lived up to the hype. They were able to squeeze me in on a day they were already pretty booked, which I really appreciated.
The staff was super nice and helped me figure out the best tint percentage for my car, giving honest recommendations instead of trying to upsell. The service was quick, and the pricing was really good.”
“Glass America reached out within 24 hours of filing a claim with my insurance. The woman on the phone was very kind and had openings right away. The guy I spoke with when I dropped my car off was also very polite and welcoming. He explained he would be on the road when I wanted to come back to pick it up, but that he could leave my keys with the auto shop next door. About an hour later, they left me a voicemail saying my car was done and gave me some instructions. I picked up my keys from next door and went on my way. Super easy process, would definitely return here!”
“From start to finish, my experience at Lotus New London was nothing short of exceptional. I had the pleasure of working with Bear and Steve, and they redefined what a luxury car buying experience should feel like.
We stopped in on a Saturday after spotting the Emira online. Bear had worked with previously over the phone to address pricing quotes. We were welcomed warmly and Bear made immediate accommodations for a test drive—something you don’t always get at a dealership. As soon as we entered the showroom, we were brought straight to the vehicle we had picked out. Sitting in the Emira, we were instantly introduced to its features, layout, and design in a way that felt both personal and professional.
Then came the test drive. Steve started off behind the wheel and gave us a tour of the Emira's performance—taking us through neighborhoods, twisty back roads, and the highway, switching through driving modes to highlight every nuance. It was thrilling. When it was my turn, Steve guided me through the car’s capabilities while I drove back to the dealership. He made sure I experienced the Emira’s impressive turning radius, power delivery, and driving modes firsthand.
What truly stood out was when Steve looked over and said, “I hope you had a fun time and enjoyed yourself with today’s experience.” Out of the 27 vehicles I’ve owned, I’ve never had a salesperson say that to me. It wasn’t just about the sale—it was about the joy of the car itself, and that genuine care spoke volumes.
By Monday, the finance process was smooth, handled entirely over the phone with zero pressure. Bear kept in touch the entire time, answering questions and providing updates. Communication was consistent and clear—I never felt lost or overwhelmed. Bear clearly communicated between finance and myself to ensure the process was handled professionally.
When it came time to pick up the car, Bear greeted me with the same energy, professionalism, and enthusiasm as our initial phone call. Steve joined us for a full White Glove Handoff. They walked me through every last feature again, ensured I was completely comfortable, and even explained the added services that came with the Emira.
This wasn’t just a purchase—it was an experience. Bear and Steve went above and beyond to make me feel like more than just a customer. I felt valued, respected, and truly excited to be part of the Lotus family. After pulling out of the dealership, both Bear and Steve waved from the parking lot as I drove away. A final warm sendoff.
What a car. What a team. What a dealership. 10/10. Highly recommend.”
“I got a great quote online and they deployed their mobile shop within a few days of setting the appointment. They forgot my wiper blades at the store but they gladly offered to have me come in and get them put on for free. Super nice guys.”
“Got my Jeep Gladiator done here. Got my front windows matched with the factory tint in the back and I am super impressed. Super great service, I just got the standard film and looks amazing. Along with a 5% sun strip on the windshield which also turned out great. Definitely would recommend!”