Safelite AutoGlass in New London offers reliable windshield repair and replacement services, with options for both in-shop and mobile assistance. Located at 436 Broad St, the business is known for its quick and efficient service, often completing repairs in as little as 30 minutes. Customers appreciate the professional and courteous staff, who are knowledgeable about the repair process and work seamlessly with insurance companies. Many reviews highlight the excellent customer service, with technicians being described as friendly, detail-oriented, and professional. Most customers report positive experiences, noting efficient service and clean workspaces. However, there have been a few instances of communication issues, particularly regarding appointment scheduling, which some found frustrating. Overall, Safelite AutoGlass is recommended for those needing auto glass services, thanks to its commitment to quality repairs, a national warranty on windshield repairs, and the ability to recalibrate advanced safety systems if necessary. Despite minor concerns, customers express satisfaction with their experiences and the service provided, making it a trusted choice in the New London area.
I got a great quote online and they deployed their mobile shop within a few days of setting the appointment. They forgot my wiper blades at the store but they gladly offered to have me come in and get them put on for free. Super nice guys.
June 2024
Thank you for a very quick windshield replacement. Technicains provide Excellent Customer Service, They are Very Professional, Detail oriented and Friendly.
May 2024
Is there any way you can have someone to be receiving the calls because someone can not book an appointment without knowing how much it will cost me. When calling the 860 the automated machine is not helping. i just had an accident so i wanted to know how much it will cost once the body is fixed.
