Firestone Complete Auto Care in New London, CT is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The team provides exceptional, reliable, and affordable auto care. Reviews highlight great customer service, with staff described as knowledgeable, professional, personable, courteous, and competent. They listen attentively to problems and offer comprehensive solutions for every make and model. The expert team goes above and beyond, even fitting in emergency repairs for travelers into a busy schedule. Services include tire sales, oil changes, brake inspections, and engine repairs, with the ability to get parts and complete work quickly. Customers highly recommend this location based on their experiences, noting the crew's respect and loyalty to standards of customer satisfaction. They help keep vehicles running smoothly and get customers back on the road.
Recently got an emissions test done lickety-split there, just brought in my daughter's new Mini which had a tire pressure alarm going on. Chris filled the tires, test drove it and didn't even charge me. I'm never going anywhere else for tires/brakes.
July 2024
Great customer service- Richard and the rest of the team were very knowledgeable, professional and personable. They were able to get a new set of tires ordered, delivered and on my car in less than 24 hours. Highly recommend
July 2024
I've done business with this store (Truman St) for 20 years plus, yet to be disappointed.
