O'Reilly Auto Parts store #5127 in New London, Connecticut, offers a wide selection of auto parts, tools, and accessories to help customers keep their vehicles in good shape. Located at 413 Colman Street, the store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, making it a convenient one-stop shop for vehicle repairs. Customers appreciate the friendly and knowledgeable staff, highlighting employees like Angel, who provide fast and excellent service—even in difficult conditions like snowstorms. The store offers reasonably priced batteries with free installation, and staff are known for being helpful and friendly, often assisting with returns and small repairs without hesitation. Many customers note that prices are competitive, often beating online or other local options. The store's customer service is highly praised, with staff going above and beyond to assist, whether helping find parts, opening doors, or providing advice. For those in need of tools, a free Loaner Tool program is available, requiring a refundable deposit. Overall, O'Reilly Auto Parts in New London is recognized as a reliable and friendly store that offers quality products and excellent customer service to both DIY enthusiasts and professional mechanics alike.
Great place. Employees are knowledgeable and patient.
November 2025
Amazing. Super friendly and helpful and they weren't judgemental about me being clueless about everything.
August 2025
2nd shift sales clerk was crazy helpful, honest, and no BS pressure. Needed to complete a return for headlight lamps since I got the wrong ones, and was professional and understanding. 10/10 and recommend for promotion.
