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“Scott, Tylor and Kyle were who I worked with directly on my purchase of a new 2025 Road Glide. My initial stop at the dealership I never experienced any pressure to buy. Scott answered all my questions. Come time to purchase and talk numbers I was able to receive a very good price on my dream bike. If you live anywhere in the southern New England area, make this your first stop on your search for a Harley Davidson. I HIGHLY recommend this dealership after having less than stellar experiences at other Harley dealers in the area.”
“My car had a dent near the roof rail with some paint chipping and I scheduled my appointment a few months out which was no big deal. I’m glad I waited because I am more than satisfied with the results and workmanship from Rich’s Auto body. Definitely trusted and I wouldn’t hesitate going here again. They also buffed a couple other scuff spots for me as well. Good price, and a great Auto body crew that values their work.”
“Beth is a literal angel and they did an amazing job on my car. They were super patient and communicative and I got my car back looking better than new after a collision.”
“I appreciate that the sales team was able to order me an Outback in my preferred color and trim. Overall an easy process, delivery of my vehicle took some time but that is due to general supply chain processes. My new Outback is being put to good use carrying me to kayak and bike adventures, worth the wait! The easy going team at Secor came through, I can recommend them.”
“Absolute Auto Body did a great job from start to finish. From negotiating with the insurance company to increase their low ball repair offer to completing the body work in a quality manner.”
“Excellent buying experience, even the delivery process was streamlined and pleasant. Thanks to Steve Plona for all of his professionalism and positive customer care. Happy to work with Secor again. Thank you”
“I purchased my Forester here last year, which was a great experience, and I’ve taken it in for service twice to date. The staff is friendly and efficient and great at communicating how long I’ll have to wait and keeping me informed of the car’s condition.”
“Absolutely incredible service from Colonial. Beena went above and beyond during our entire experience with the service department. We were visiting from out of town and had service performed at another Cadillac dealership where they completely dropped the ball on a shock issue. Beena and her team identified the problem, researched the solution and turned around service work almost over night. Could not have been happier with our experience at this dealership.”
“Car Service Collision did an outstanding job repairing the damage to our Toyota. From the very beginning, their customer service was excellent. They kept us informed throughout the entire repair process, responded quickly to our questions, and made everything as stress-free as possible.
The quality of the repairs exceeded our expectations—the vehicle looks fantastic, and the workmanship is top-notch. It's clear they take pride in what they do and genuinely care about their customers. Professional, honest, responsive, and committed to high-quality work. I would not hesitate to recommend Car Service Collision to anyone needing collision repairs. Thank you for a job well done!”
“Even though I didn't buy anything I found staff to be professional, courteous, and very knowledgeable. When I do eventually need to purchase something I'll definitely be returning to this location.”
“Got a chance to work with Stan at this location. Overall great experience. Minor hiccup with the dealership itself but Stan made sure everything ran smoothly and kept me up to date every step of the way. Recommend seeing him.”
“Minor bumper damage restored to factory fresh, perfect realignment of parts, and beautifully detailed inside and out (much to my surprise!). Took care of all the insurance crap and rental setup too. Very happy with service as I always am with Secor; highly recommend.”
“Dave the store manager is absolutely amazing. He went out of his way to help install my battery when I was stuck in the parking lot. An amazing team I'm so thankful for them!!”
“Had a great experience working with Chris . He was very nice, patient, and made the process smooth and stress-free. He worked hard to get me approved and helped me drive away with the car I wanted. I really appreciate his effort and highly recommend him!”
“Thanks for patching my tire- me showing up unscheduled today.Have bought a vehicle and have had service done here. A smooth running ship. Employees and customers always appear to be content. There's even this local fellow, a kind of "goodwill mascot" who seems to show up once a day, and I think his serenity is kind of infectious upon the whole place.”
“I walked in unsure of what car I wanted to replace my previous Toyota Crown and was pleasantly surprised by how considerate and patient the staff was throughout the process. Martell and Tudor took the time to understand my specific driving needs and helped me find features that would make me feel comfortable and confident behind the wheel. I especially appreciated the clear communication and easy, pressure-free experience without ever feeling like I was being upsold on something I didn’t need. I’m very happy with my new Mazda CX-50 and had a great experience overall!”
“As a Technical School Trade teacher, we deal with Parts Authority New London quite a bit for most of our Collision Repair program Refinishing materials. They are always helpful, courteous and willing to go the extra distance to make sure our students are learning with the most modern, relevant materials available, and that they get what they need in a timely fashion. I highly recommend Parts Authority for all your Automotive Mechanical, or Collision Repair needs. They are supporting the future workforce.”
“First of all I like to say I love My new Genesis GV 70. I looked at all the German competitors and found Genesis to have the greater Value.The experience at the dealership was one of the best I've ever had.Enrico, the internet sales manager was informative and accommodating. When we arrived at the dealership Ron handled all the preliminary paper work and made sure we knew all the features of the vehicle. The final paper work was handled in a back office by a lady who was efficient, knowledgeable and pleasant.I will be back to New London Genesis for my next Genesis.Thank-youLisa and Paul MuscoP.S. Molly (our dog), says the floor was clean and cool and she appreciated not having to wait outside.”
“My son and I purchased a car about a week ago from MJ Sullivan. We had an amazing car dealing experience. We worked with Bob Patt - He is a super friendly salesperson, knowledgeable, and so helpful. He never pressured us to purchase the car. Bob spent quality time with us and we could not be happier. We truly will miss Bob's sense of humor! We felt like family at this dealership. Aaron the finance person was very pleasant and the transaction was quick and easy. MJ Sullivan dealership is Top Notch Team! and we would definitely purchase another vehicle from them in the future. Thank you again, We love our camero!”
“Last night 3/4/2026 my husband needed to stop to grab break pads for his truck, he will only shop at Advanced Auto New London location... and now I know why. Last night my self and our daughter were with him and we all went in. The two Hispanic men (I'm bad with names but I remember one of the men was Mark and the other gentlemans name is at the tip of my tounge) that were working were AMAZING. They were both hard at work stocking the front and the back, they were so friendly, polite and super helpful. They had great positive attitudes and it made the whole experience for us wonderful, We even stuck around a few minutes longer to chat with them due to it. I truly dislike Auto stores but can now say those two men working last night, changed that for the better. They love what they do and it shows, those two are assets to the company and I hope the company knows that espeically Mark... Hence why I'm writing this review. Feel free to share it with them!”
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“The entire team from our Brand Specialist Frank, GM Bruno, Sales Manager Julio, Business Manager Robert, and Coordinator Sandy were all outstanding to work with. They were all knowledgeable, friendly and professional. This was the best experience Kathy and I have ever had buying a car! This all while changing our mind on what vehicle to buy three times with nothing but answering all of our questions with professionalism until we made our final decision. We ended up buying a Q8 a really fantastic car!
Thanks and would highly recommend this dealership!!”