“Purchasing a special edition Lotus Emira Scura from another state can be intimidating, but Bear Dalton and the team at Lotus New London made the entire process remarkably smooth and transparent.
From my very first inquiry, Bear was responsive, knowledgeable, and never once applied any pressure. Every question I had was answered promptly and thoroughly. He provided detailed information about the vehicle, explained the purchase process clearly, and made sure I understood every aspect of the transaction before moving forward.
What impressed me most was the level of honesty and professionalism. There were no surprises, no last-minute changes, and no sales tactics. Everything was presented clearly, from the pricing and shipping arrangements to the financing options. When financing became part of the discussion, Bear and his team continued working on my behalf to secure the most competitive terms available rather than simply settling for the first approval. That effort demonstrated a genuine commitment to earning my business.
The fact that this was a limited-production Lotus Emira Scura made choosing the right dealership even more important. Buying a rare, enthusiast-focused vehicle requires confidence in the people behind the sale, and Bear and the entire Lotus New London team exceeded my expectations every step of the way. Throughout the process, I always felt they were focused on building a long-term relationship rather than simply completing a transaction.
If you're considering a Lotus, whether you're local or purchasing from across the country as I did, I would not hesitate to recommend Bear Dalton and Lotus New London. Their transparency, professionalism, and commitment to customer service made this one of the best automotive purchasing experiences I've ever had. They have earned my trust and my business, and I would gladly work with them again in the future.”
“My first time financing a car and Sammy was the best person I could’ve gone to. Worked around the clock to get me a great deal, and on the road in the perfect car. Easy process that was initially intimidating, answered all my questions with great knowledge. Definitely the man to go to!”
“There is so much to consider when buying a car since it usually involves a big investment and long term financial commitment.
I needed a place that listened to my needs and respected my financial limitations and budget while offering clear and fair pricing.
I found all of that and even more at Town Hill Auto in New London, CT!
They listened to my expectations and fears, respected my budget and communicated openly and clearly from the very first handshake.
At the end, I ended up with my dream car without any pressure to overextend myself financially; I was treated with respect and empathy and received top notch customer service/care.
I hope to never need to buy another car again, but if I ever do…I would definitely go back to Town Hill Auto without any hesitation!!
Highly recommend them!!”
“From start to finish, I had the easiest and smoothest experience thanks to Jacob. From the moment I called in sharing what I was looking until I left the lot, he patiently answered all of my questions and walked me through every step. I explained exactly what I wanted and how much I was looking to spend, and he was able to bring me under what I was looking to spend and set me up with the perfect car. I can't say enough good things about working with the Pope family and TJ Motors. If you're looking for an honest and trustworthy experience, this is the place to go.”