Stop & Shop is a neighborhood grocer offering a wide assortment with a focus on fresh, healthy options at a great value. Customers can shop in-store or online for delivery or pickup. The pharmacy is noted as a shining point, with pharmacists described as going above and beyond, very compassionate, and sympathetic. Many find the service great and the bakery orders outstanding, delicious, and beautiful, with high recommendations. The quality of the food is generally good, and the staff is helpful. Customers appreciate the GO Rewards loyalty program for personalized offers and points. However, some feel the quality is going down, leading them to shop elsewhere for items like produce. There can be glitches with digital coupons and an inordinate amount of audits when using the scan gun in the store.