Union Savings Bank on East St in New Milford offers excellent customer service and a welcoming banking experience. The staff is described as helpful, knowledgeable, and patient, catering to the needs of both new and existing customers. The historic building housing the bank branch is praised for its beautiful and soothing environment, with detailed craftsmanship that impresses visitors. Customers appreciate the personal touch and kindness shown by the bank, whether it's for routine transactions or unique requests. Overall, Union Savings Bank is highly recommended for those seeking a local, community-oriented banking option with a focus on providing quality service.
Super friendly staff, they walked me through online banking and it was extremely helpful.
February 2024
We just moved to the area and need to open a local account which we haven't done yet. But when I took my 12 year old in to turn some of his saved coins into dollars, we were turned away because we didn't have an account.
December 2023
Super friendly staff. No line inside, beautiful lobby