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December 2023 by Jodi Harper
Super friendly staff. No line inside, beautiful lobby
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May 2023 by Sandy Servidio
If you're looking for a bank that really listens to you, you should try Union Savings on East St, in New Milford. Mr. Geoffrey Ball is excellent and caring and listens to your needs, l highly recommend him if you need any banking advice.
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March 2023 by Steve Antonacci
Great experience and excellent customer service in this Bank. I also very much enjoy the historic building the bank is in and the history around it .
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January 2023 by B F
As a new resident of New Milford, I was very happy to be opening an account at a local branch bank. The people were all helpful, knowledgeable and patient. We had to leave 2/3 through but were welcomed back upon return to complete opening the account.The bank branch is beautiful! It's always a pleasure doing business in attractive and soothing environments. My husband is a cabinet maker and we admired the ceiling and detail work... If you want personal service with kindness make Union Savings Bank your bank!
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August 2022 by Adrian Shephard
Watch out for the bicycle man
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July 2022 by B Fortunato
As a new resident of New Milford, I was very happy to be opening an account at a local branch bank. The people were all helpful, knowledgeable and patient. We had to leave 2/3 through but were welcomed back upon return to complete opening the account.The bank branch is beautiful! It's always a pleasure doing business in attractive and soothing environments. My husband is a cabinet maker and we admired the ceiling and detail work... If you want personal service with kindness make Union Savings Bank your bank!
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March 2022 by keith
Watch out for the bicycle man
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February 2022 by Bill Petkanas
Nice people, always a pleasent transaction. All the normal things but when I needed something odd (a few hundred dollars worth of Euros, for example) they were great; got them for me in a few days.
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April 2021 by Timothy Dunne
The CSR's at the East Street branch in New Milford, Ct. are always professional, competent and helpful.A Great team
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December 2019 by pat beasley
Helpful knowable staff
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October 2019 by Jennifer Harris
Very nice bank, they are friendly, i really like the bank, you see their pens everywhere that tells you that they have some form of connection their, the business is very informative, hoping they will continue to serve. I heard members of their bank is saying that they don't have any location in waterbury ct. I do hope they will consider one in that town soon.
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July 2019 by Lucilene cazas
They are super friendly , I feel like family walking in and they work hard to get us the help we need.
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May 2019 by Tonya Mikhalych
The staff members were professional, friendly, efficient and exceeded my expectations in customer service. Excellent service. Thank you.
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April 2018 by Ro D'Ostilio
I can not say enough good things about the staff at USB. Rui and his team have always been helpful, knowledgeable and professional. Thank you for all you do.
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December 2016 by AJ K.
I personally don't like this bank (not the branch) They will take OD fees from your account even when they are at fault. They will let ATM fraud occur on your account and never think its suspicious that two payments come out at the same time not even a minute apart. Meanwhile I can log into online banking from the same device every time, get locked out and that's suspicious to them...really, is the fraud even a little suspicious? Then make you wait for days to figure it out. Meanwhile you're on vacation missing hundreds of dollars and they won't just replace it and deal with the merchant at the same time. Chase will put your money back so as not to inconveince you. And they will get their money from the merchant or theiving ATM whomever took it fraudulently. They don't have their customers deal with it. Do not put your money in this bank you are better off giving it away!!!