Budget Car Rental
Car RentalHours:
2600 Berlin Tpke, Newington CT 06111 Hours
About Budget Car Rental
Budget Car Rental offers fair prices and quick service, especially for those who complete their paperwork online. Customers appreciate the clean and nice vehicles available, though it is advisable to request a gas car if desired, as electric options may be assigned otherwise. The Newington location has garnered positive feedback for its compassionate customer service. One reviewer highlighted the company's understanding and responsiveness, stating that Budget prioritized their needs and delivered on their promises, leading to 100% customer satisfaction. Frequent renters have reported smooth experiences, often completing transactions in under ten minutes. Many have consistently returned to this location without issues, praising the staff, particularly one employee known for making the rental process easy and fast. Another recent experience involved a customer facing a vehicle issue shortly after rental. Despite initial frustration with customer service, two helpful employees named Lisa went above and beyond to resolve the situation, ultimately providing a complimentary upgrade and savings on rental costs. This incident showcased the team's dedication to customer care, reinforcing the positive reputation Budget Car Rental has built in the area. Overall, the business is recognized for its excellent service, clean vehicles, and dedication to customer satisfaction.
Most Recent Reviews
March 2026
Kate , at this location, was so helpful to me in providing me a swap to a smaller car. She was friendly and so helpful. The place was also very clean.
February 2026
A new ownership has taken over and my experience with Ryan was phenomenal. He is a one man show who is patient and customer centric. I have already rented twice and will rent again in the future.
October 2025
Fake, called number, they wanted money 3 times in one call. Called a Budget Rental, calls I believe we're intercepted by out of country scanners. If you use Budget Rental for cars 🚗, please do it in person, Not Over Phone.
More Comments(115)
Other Information
Specialties: Pleasure, Leisure, A C, Cooling
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