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“Debbie was amazing with assisting me in getting my package sent out. I rarely use the USPS and was uncertain about labels, insurance, and batteries. She was patient and I felt like a valued customer. I will absolutely be coming back here for my shipping needs. Thanks Debbie!”
“Went to find out what I needed to get my expired passport renewed and they answered all my questions and gave complete instructions on how to proceed.I returned several weeks later with all the correct paperwork and documentation, they took a new photo, and I was on my way in minutes.A pleasant experience all around and everyone working there was courteous and helpful.”
“I've been going to this P.O at least two times a week. For years. Not only are many of these reviews inaccurate, they're incredibly mean. I always found the people that work there really pleasant and efficient-even when the line is out the door. Having been a fly on the wall listening to a number of really irritating customers, you might want to ask yourself what kind of customer service YOU would provide should you be in their shoes. You want great service? Be nice.”
“Never had a problem at this post office, some people’s business takes longer than others, some it’s just a minute for 3 to be serviced. Nice appearance inside with murals and it’s always spotless.”
“Had gotten a passport done today for a 2 year old and the woman at the front desk was very helpful and kind. She answered all my questions with hesitation and very professional throughout the whole process,,if you are looking to get a passport done come to this office, you won't be disappointed.”
“I've never had anything but good experiences here. I love seeing Al, he is always friendly and kind and extremely helpful with getting my packages taped up and out in time. Lines can be long and slow but if you go early there's little to no wait.”
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“Of course, the people in this area are so kind, but nothing gives that hometown feel and old school courtesy and respect like the post office in Niantic. Jim, exceptionally, went out of his way to help me by finding a box for my very awkward package and helped me figure out how to get it sent and everyone there is just lovely thank you so so much!!”