Executive Volkswagen of North Haven provides a professional and helpful car buying experience, with staff described as personable and making the process painless and quick. The dealership offers new, used, and certified pre-owned vehicles. For service, the team is responsive, listens clearly, and performs work professionally, taking good care of cars. They are honest about maintenance urgency and provide thorough inspections with video advice. Customers trust the dealership and feel they are not taken advantage of, though service can sometimes be pricier and take longer. The customer service is considered impeccable, leading to strong recommendations from happy clients.
We had such a terrific experience purchasing a new Tiguan. The team was easy and enjoyable to work with. Our salesperson was Dwight, who was incredibly helpful, patient and knowledgeable. We are very grateful to everyone for the service, price and ease of the transaction. Highly recommend!
August 2024
Great experience with the service department as always!!
August 2024
Tawnya and Skip are both so responsive scheduling my service at a convenient time and making me comfortable as I wait. They really listen and are clear when explaining the work to be done. I have referred friends to them for Volkswagen service.