Liberty Bank, established in 1825, is one of the oldest and largest mutual banks in the country, offering a wide range of financial services including consumer and commercial banking, cash management, home mortgages, business loans, insurance, and investment services. Customers appreciate the warm and welcoming atmosphere at the North Haven branch, where staff members know them by name and treat them like family. Many reviews highlight the exceptional customer service provided by employees like Kelly and Sahilly. Customers find the account opening process straightforward and stress-free, with staff taking the time to discuss options that meet their needs. Sahilly, the bank manager, is particularly noted for her commitment to customer service, often going above and beyond to assist clients. Her dedication is exemplified by her willingness to prioritize customers, even delaying personal plans to ensure their needs are met. Overall, Liberty Bank stands out for its friendly, community-focused approach, making it a preferred choice for many banking customers seeking a more personal and attentive banking experience.
Love the staff in North Haven, very personably community bank. They know your first name and treat you like family. No fees, no minimum balance. Best bank I’ve had to be completely honest. Kelly is very knowledgeable and very nice, and Thara is my fav!!!
October 2020
Best customer service I could ask for in a bank! Their “small business spotlight” is a monthly way of recognizing their small business customers, and really demonstrates how much they support us. Thank you Liberty! Big shout outs to Sarah, Lisa, Michelle, Dan Q and everyone else there who has assisted and supported... read full comment
April 2020
Best customer service I could ask for in a bank! Their “small business spotlight” is a monthly way of recognizing their small business customers, and really demonstrates how much they support us. Thank you Liberty! Big shout outs to Sarah, Lisa, Michelle, Dan Q and everyone else there who has assisted and supported... read full comment
