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December 2023 by tariq hamza
There’s no answer the phone after trying to call them for 100 times
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May 2023 by Troy Starkey
Absolutely horrible service just trying book an appointment! Everything is completely automated, not a single person to talk to, yet NOTHING works!! Scheduling website is completely broken. Can't actually book an appointment no matter what you try! Trying to call a real person for help usually just goes to voicemail that then says "sorry the person you are trying to call has not set up voicemail, good bye"! How ludicrous is that??!! Walk-ins are NOT an option unless you have the time to literally sit in a weird empty room all day long!! So tried calling some more, took an hour of trying before it finally connected and answered ..to a COMPLETELY AUTOMATED service with absolutely no option to get a real person. The automatic phone service was absolutely horrible! Can't understand anything you are asking,and have to try random days for an availability, just guessing. Took almost 45min to find an appointment! Extremely frustrating!!
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January 2023 by Yolanda Whichard
Quest Diagnostics on Broadway is one of the best in North Haven. The Phlebotomist is pleasant, efficient and professional!
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December 2022 by Yolie
Quest Diagnostics on Broadway is one of the best in North Haven. The Phlebotomist is pleasant, efficient and professional!
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September 2022 by Kitty S
The one lady here is absolutely phenomenal when taking my blood. I think she’s the main doctor. In all my thirty years I have only had three people get my blood without fail including her. I refuse to go anywhere else. She has a good bedside manner too and seems to really care about you with a very calm demeanour. She definitely knows what she’s doing. I can’t say the same for the other ones here.
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July 2021 by Ron R.
Used Quest June 2021 for annual wellness blood draw. Arrived on time, taken in to service area quickly. Advised tech that check in kiosk was broken. She stated "I know, don't worry about it". I offered my medical cards. Tech stated "I don't need that". She drew blood, then stuck the smallest label in my face stating "is this you". I told her I was unable to see/read label. She never verbally said my name or confirmed my identity. It appeared she was confident of my identity. I signed an electronic signature pad and left the office. A week later, at my doctors office, I learned there was no blood profile. Quest completely lost my blood work or assigned it to someone else. I contacted Quest via website and after sending two messages I have not had the courtesy of any reply. If your health is of any importance, steer clear of Quest. Use a reputable lab who honor the chain of custody and value the customer enough to favor a reply to messages.
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November 2020 by Mia McLean
One thing only: disrespectful and impatient. Never again. Went up the street for my l my scheduled.. appointment. Perfect service on Washington Ave.
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July 2020 by M-M B
Great and easy place get your blood taken
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November 2019 by Sadia AlI
Made appointment for 1.15 pm and had me and other patients waiting for almost half an hour. If you have to wait that long then why do they have appointment system!!?!!! And no one updates you of any delay or anything!!! One of the gentleman waiting had for frustrated and left!!! This is really ridiculous..!!
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July 2019 by June P.
Had appointment. Walked in and a man was trying to sign in. They took him first. My time is now 10 minutes late and I am still aitting, waiting. What is the purpose of appointments?
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May 2019 by Harvey Cheskis
The whole process was designed to make it easy for the patient to get a test completed. From the reservation process to the actual test, everything was well done. Bravo!!!
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October 2018 by agneta ta
It's not right to wait that long...
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March 2018 by Roberta Ricciardi
The previous management/ownership of this station used to be less than optimal. Now it's pretty terrific. Courteous, professional, but still personable. They actually explain, if you ask, what they're doing. They'll explain to you what IS a "CBC" and "T3's" while they painlessly draw the blood. Only time you really ever have to wait in line is Saturday mornings, and the line goes pretty fast.
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December 2016 by Chris King
Very good experience, The women who drew my blood was awesome at her job didn't feel a thing.
