Gates GMC Nissan is highly praised for its excellent customer service and wide selection of vehicles. Customers have traveled out of state to purchase their desired models, appreciating the staff’s attention to detail and willingness to accommodate their needs. The dealership is known for making the car-buying process simple and honest, with no pressure and straightforward dealings. Staff members, including the service manager and salespeople, are described as pleasant, knowledgeable, and helpful. Many customers highlight the helpful guidance they received, from selecting the right vehicle to understanding features and even securing the best deals. The dealership also provides attentive service beyond the sale, such as airport pickup and follow-up to ensure customer satisfaction. Overall, Gates GMC Nissan is considered by many to be the best dealer in Connecticut, offering a smooth, friendly, and enjoyable experience for buyers. This reputation for great deals, low pressure, and attentive assistance makes it a preferred choice for those looking for quality service and vehicles.
Daniel Bourget was great to work with and Top notch ,made purchasing a truck easier than ever. Also the finance team was top notch also .I would recommend Gates to anyone and if your on fence go there and ask for Daniel he'll take care of you for sure !
February 2026
The best dealership I’ve ever had the pleasure of working with. All of the staff were friendly and professional. My sales person, Matheus Canido was very personable and made it a comfortable experience in purchasing my Pathfinder. I look forward to working with Gates for years to come.
February 2026
We have been purchasing trucks and having them serviced at Gate for 30 years, an obvious endorsement in it self. We are highly satisfied with the quality of work. The sales and service departments have always gone out of their way to keep a satisfied customer. I highly recommend them.
