Gates GMC Nissan is highly praised for its excellent customer service and wide selection of vehicles. Customers have traveled out of state to purchase their desired models, appreciating the staff’s attention to detail and willingness to accommodate their needs. The dealership is known for making the car-buying process simple and honest, with no pressure and straightforward dealings. Staff members, including the service manager and salespeople, are described as pleasant, knowledgeable, and helpful. Many customers highlight the helpful guidance they received, from selecting the right vehicle to understanding features and even securing the best deals. The dealership also provides attentive service beyond the sale, such as airport pickup and follow-up to ensure customer satisfaction. Overall, Gates GMC Nissan is considered by many to be the best dealer in Connecticut, offering a smooth, friendly, and enjoyable experience for buyers. This reputation for great deals, low pressure, and attentive assistance makes it a preferred choice for those looking for quality service and vehicles.
I won't take my Nissan anywhere else for her oil change! They always take good care of her & you get a free complimentary car wash! Dylan at the service desk is always very pleasant an friendly to deal with! Overall great experience!
September 2026
Had a great experience at this Nissan dealership! Matheus and Nick were absolutely amazing—friendly, knowledgeable, and went above and beyond to make the whole process smooth and stress-free. Highly recommend them!
September 2026
Danny was fantastic. Always kept us informed during the process from the first call to delivery of our new truck. Even follow up calls after. We are so happy and would recommend gates gmc and Danny!!!
