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August 2022 by Sandip R.
What a clown show this place is. Went in for an oil change today and literally walked out and left.The reason anyone goes to Walmart (including myself) is that it's cheaper than other places. I try to avoid this Walmart given past experience, however thought about giving them a chance. Get there at 2 PM and everything is closed and they are "out to lunch" still. So I park in front of the bay (at any given Walmart that us where you start the que), and I wait. After around 2:30 someone opens the door and I think oh they are open. A short, bald, overweight man steps out and starts barking at me "You can't park there" in the worst way possible. While staying calm, I ask him where do I go for a oil change and he says you have to park and go inside. So I go inside and there are like 10 people in line. So I just give up and go. You don't need to have to be verbally abused and then wait hours to save $40 for an oil change. Avoid this place at all costs.
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August 2022 by Diane R.
I lost a receipt for a purchase and needed to get one for finances. I called and was told that the person who can do that wasn't in, could I call back later. Sure. I called back and was put on hold for 25 minutes. Yes. I worked on other things while I waited. I hung up and called another department to speak with a Manager. 8 minutes passed before I hung up. So I went to Customer Service, and a young lady came out of an office, no smile, clearly I was interrupting whatever task she was doing. Asked what date. There's nothing here except these dates. She stated at me. No emotion whatsoever. I asked if this was the North Windham Walmart. Yes. Another person asked if it was the right card. I answered yes, it was my work card. A bit confused but I said thank you and left. I was a "Customer Service." I felt as if I was bothering her more than anything. I will not be returning.
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April 2022 by K H.
The store was by far cleaner. More organized and employees were actually working. By far a better experience than the nasty lazy people in Manchester ct store.
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March 2022 by Jack H.
The automotive care center at this location does quality work: the labor guyswho actually do the maintenance work are efficient and do a great job.The manager, however, Brie is an offensive ill mannered rude girl with a horribleand insulting attitude. She has absolutely horrible customer service skills. Thisperson should be fired, removed from being a manger. As a worker for a nationalcompany, you are representing the store, you do not have authority to harass and insult your payin customers whose oatronage pays your wages!!!The guys who work there are great. But Brie is a very bad employee, witha terrible customer service demeanor. A miserable wench who should be terminated.
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August 2021 by Kelly C.
Half of the store shelves were empty and at least 4 employees were sitting on the floor, playing on their personal phones. The self checkout guy (short, dark hair and on the chubby side) was a real dick. The worst customer service. I asked for help, took at least 5 minutes to meander over, didn't help at all and told me to solve my own problem before he just walked away from a DISABLED PERSON. Absolute ridiculous. By far, the worst experience and it's WALMART. Known for shitty employees and help
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February 2021 by Melissa C.
Worst customer service I asked the cashier at check out why the machine wasnt taking my card she was bothered that I asked her said I dont know walked away and got a attitude with me so I told her there is no need for this attitude im only asking you a question and she starting talking rude to me and when someone else came to check the machine was broken they just hire anyone and they do not teach customer servic.
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June 2020 by Semper Fi C.
Two separate days. Same young male at register. Both times he "wore" his mask not over his nose/mouth yet on his chin. He made no effort to correct thiS issue - even when asked. When asked if he realized the PPE was not effective if worn improperly, he actually responded, " it doesn't?" While walking out, we noticed other Walmart staff with masks dangling, working various locations/positions. So if Walmart can't assure staff are protecting themselves-let alone customers- how do we know they even properly clean the store? We dont. By the attitude of the man in question, they obviously don't care. This occurred at 6:17; 6/27/20. North Windham Walmart.