Advance Auto Parts at 295 Westport Ave in Norwalk is known for providing a wide range of automotive aftermarket products and free store services. Customers appreciate the helpful and friendly staff, including Johnathon, Bianca, Juan, Jefferson, and Flavius, who go above and beyond to assist with finding the right parts, installing batteries, wipers, and other items. The store offers same-day options for most services, often staying late to help customers in need. Many reviews highlight the trustworthy and clear explanations provided by staff, making customers feel comfortable and confident. The store is well-organized, clean, and usually stocked with popular brands like FRAM, Carquest, and DieHard® batteries. Free services such as battery testing, engine code scanning, and recycling are appreciated, along with the convenience of free installations with purchase. Customers also value the store's dedication to excellent customer care, with staff proactively offering assistance without being asked. The store’s loyalty program, Speed Perks, helps customers save on store items and gas. Overall, Advance Auto Parts Norwalk is recognized for its great service, knowledgeable staff, and quality products.
Johnathon and Bianca were fantastic! They helped me find the perfect car battery jump box and made the process quick and easy. Great service and super friendly—highly recommend!
June 2024
Juan and Jefferson are the absolute BEST! Truly stellar service - very trustworthy, explained everything clearly and made me feel so comfortable. I will be recommending them to everyone! Thank you both & Luis too!
June 2023
Flavius was great! I just got back from a trip, and my battery was dead, they were prepping the close the store, but he stayed late to install my battery. Great service!
