TD Bank has received mixed reviews from its customers. Many appreciate the welcoming atmosphere at the branch, with one customer noting how comfortable they feel asking for help since 2016. The manager is praised for providing insightful information and being easy to talk to. Another customer highlights their positive experience at the Norwalk Branch, emphasizing the quick service and friendly staff, particularly mentioning an associate who was personable and attentive. In contrast, the Westport Avenue location faced criticism for being rude and unhelpful, with a customer reporting a negative experience when they were ignored despite staff being present. However, overall, many customers express satisfaction with the bank's services, citing polite and professional staff, good hours, and a variety of account options. Overall, TD Bank is recommended for its friendly service, although experiences may vary by location.
They’re very friendly and professional. I feel welcome every time I enter the bank.
April 2024
Been banking here since 2016 , such an easy going and welcoming branch. I always feel comfortable coming in and asking for help. Corey, the manager, gave me such insightful info on just a basic transaction and was very easy to talk to! Would recommend!
January 2024
TD Bank on Westport Avenue is the BEST TD bank in Fairfield. The Westport branch is rude, unfriendly and not helpful at all. I drove to the Norwalk Branch and was helped immediately. Westport told me I had to make an appointment meanwhile associates were sitting at desks not working and did not acknowledge me. I wish... read full comment
