Ace Hardware of Norwich is a full-service, one-stop-shop hardware store offering convenience, competitive pricing, and a diverse, abundant spread of products. It carries various top of the line brands and has the best selection of nuts and bolts. The store offers services including U-Haul rentals and self-storage. Staff are generally described as friendly, helpful, welcoming, and solicitous, with a very friendly and helpful manager. Customers report successful assistance finding specific items and accommodating returns. However, experiences can vary, with one report of an associate being distracted and another noting staff seemed a little clumsy at checkout, though still nice. The store is pretty good sized but tucked away and hard to see. It has an extensive selection, though some display items may be out of stock, but are easy to order for in-store pickup. The business runs a reward program and has great seasonal sales on high-quality supplies like mulch and soil.
Only place out of 5 that did same day key fabrications
April 2026
This Ace Hardware Center is huge. The offer lots of things. They have storage units for rent and u haul to name a few extras that they have. There's plenty of parking. And for a real big bonus they take UPS. The employees were very helpful and nice. They also have propane refills.
April 2026
Great staff and very helpful. Even when they are really busy, they are always cheerful. I always have a good shopping experience here.
