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“5 years ago I bought a washer, dryer and refrigerator from Yas Appliance, I never had an issue with any of the appliances the time I owned them. I sold my home and the appliances were sold with the house. I have returned to buy a washer, dryer, refrigerator. I look forward to many years of use with these appliances I purchased.Excellent young family man who owns this business. I highly recommend his appliances, service and great fair prices.Especially in this day an age when money does not stretch far enough.”
“Great service from start to finish. Everyone there was very knowledgeable and friendly. Very helpful and glad to answer all my questions. The delivery went very smoothly. Everyone was very nice and respectful couldn’t ask for more.”
“Typical Home Depot setup within the store, but the one thing I have noticed compared to the one in Waterford is that this one is not as busy. Which is always great for me, since its easier to shop withut bumping into a lot of people. And their inventory on some items seem to be more available. I know of at least three times I have come here to shop as the other one by our house was out if stock: Bathroom Vanity, pressure washer, rug, patio chairs, and most recently a specific upgraded BBQ. Guess thats more than 3 times, LOL. Each time we were looking for a specific model or type and noticed thru the HD website the Montville Store had the items in stock. Last time we were there we noticed they are very specific on entrance and exit, having an Associate at each location to ensure you came in thru one door only. Aisles were not designated as one way though. Staff were friendly and knowledgable, except for that one guy guarding the entrance! Nearly ran me away for approaching from the store, telling me it was not an exit. All I wanted was an Associate to help me in the Garden Area. Luckily there was another person there that took care of me. All in all this would be our go to store if it was a little closer. As it stands now, its our "go to store" for those hard to find and/or popular items.”
“This weekend I needed three buckets of 6inch spiral common spikes for a landscaping job at my house. Home Depot in Waterford showed 5.7 buckets, which makes no sense, in stock. When I went there to pick up my product, there was not one person at that location that could help me and every time I found a store employee, they would talk to me for a minute and walk away to help someone else. Waterford Home Depot is probably one of the most unprofessional hardware stores in our area. I then called Uncasville Home Depot and they told me they had 6 buckets in stock. When I got there, the assistant manager, Sydney, helped me locate the buckets and was one of the most professional Home Depot employees I have ever met. It would be my suggestion, if you ever need anything out of the ordinary at Home Depot, do not go to Waterford Home Depot, go to Uncasville because the employees there are trained well unlike at the Waterford location.”
7:30AM - 4:30PM
591 CT-32, North Franklin
Appliances
“This weekend I needed three buckets of 6inch spiral common spikes for a landscaping job at my house. Home Depot in Waterford showed 5.7 buckets, which makes no sense, in stock. When I went there to pick up my product, there was not one person at that location that could help me and every time I found a store employee, they would talk to me for a minute and walk away to help someone else. Waterford Home Depot is probably one of the most unprofessional hardware stores in our area. I then called Uncasville Home Depot and they told me they had 6 buckets in stock. When I got there, the assistant manager, Sydney, helped me locate the buckets and was one of the most professional Home Depot employees I have ever met. It would be my suggestion, if you ever need anything out of the ordinary at Home Depot, do not go to Waterford Home Depot, go to Uncasville because the employees there are trained well unlike at the Waterford location.”
“To the team who helped my dad get his product purchased fresh together after a random speedy driver hit his cart leaving the store. Thank goodness his sling from surgery didn’t get direct hit. So close to devasting! Pending status. Ouch. Go team.”
“Jared was helpful!!!!!Polite, knowledgeable and willing to go the extra mile to make sure your customers return. It’s corporate, and when you have individuals like him, you ought to know you’re fortunate. You may believe employees are replaceable, but at the end of the day, they aren’t. Nobody is.Thank you, Jared.”
“I went to Bestbuy in Waterford, Connecticut on February 1 2024 ...to look for a new HD Smart TV and meet with Oscar Garcia sales technician representative...he took the time to go over all the new technologies with the products they sell...such a professional with so much knowledge...I ended up purchasing a Samsung 65" Smart 4K OLED with Samsung soundbar and sub. ..also a entertainment cabinet...exceptional experience with Oscar and Bestbuy...I highly recommend this store and especially Oscar for all your entertainment needs!!Kind regards,William ?”
“In my humble opinion this Home Depot has some of the nicest employees in the area. They seem eager to help and I think they all know where everything is! I know I won't have to wander around this store unlike some other Home Depot's!”
“Always outstanding customer service and very reasonably priced. I would never think of going anywhere else to get service for my Kirby. Keep up the great work guys! Thank you.”
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“Great service and was surprised by the immediate availability and installation of the dishwasher we needed. Great to have a two day turn around on a unit that was broken and needed to be replaced.”