The AT&T Store in Norwich is highly praised for its friendly and helpful staff, especially manager Mike and employee Keven, who have provided excellent assistance to customers. Customers appreciate the store's ability to resolve issues quickly, with one mentioning that Mike helped them choose the right device and accessories, getting them back up and running in no time. Many customers have had positive experiences, noting that the store offers great service, often better than other locations or corporate stores. The staff is described as pleasant, helpful, and attentive, making customers feel valued. The store provides a wide selection of phones, tablets, smartwatches, and connected devices from popular brands. It also offers flexible wireless data plans, including prepaid options with no annual contracts or credit checks, and unlimited data plans that work with nationwide 5G service at no extra cost. Customers trust this store for reliable service, and some are willing to travel from nearby areas to receive the quality assistance that sets this location apart.
MY ALL TIME FAVORITE STORE! From their customer service to having knowledgeable employees they always do an amazing job! Every time I come in there the energy is always great. Shoutout to the manager Mike & his team for creating a great environment for customers!
August 2026
Mike gave me the best experience I have ever had at a Phone store. I will be back for all of my phone Internet and TV purchases. 10/10
January 2026
Michael, the young man who helped me was exceptional . Very patient and was a tremendous help, I would definitely recommend this business and employee!
