Internet Service Providers in Norwich, CT
4 locations found near Norwich
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“I upgraded to an iPhone 14 Pro yesterday. Davao (spelling might be wrong) made the process smooth and enjoyable. He gets an A+ for customer service and if you want the same experience, ask for him!”
Internet Service Providers
“Christine was great with white glove service. Asked all the needed promo and sales questions. Brought up future open enrollments because my lack of insurance. And made sure my current tech was working great and up to standards. Christine also discussed home internet with me through T-Mobile over frontier. Sadly like most franchise stores relying on 3rd party corporate program logins and load times, the computers were slow and Christine attempted to log in about ten times to help me with her A+ customer service, but the program would not let her. Her coworker with a already signed in device had to finish the transaction under his logins, leaving Christine high and dry if I decided to purchase new tech late in my visit. It's worth management playing phone tag with support to get all the devices upgraded with hardware and software and proper and up to date log in ID tokens from corporate to allow the white glove service to continue. Thank you Christine for making my visit pleasant 11/10. A sales persons job is to make sure as the patron I’m comfortable and taken care of. To help find value in items I may not see the value in or know exists. Some people get salty when the rep does their job recommending solutions I didn’t know I needed.”
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Verizon
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“We went to this store to take a look at the new S24 Ultra. Kim was able to answer all our questions and also saved us $20 a month on our bill under a new plan which included enhanced service. Kim is by far the most attentive and knowledgeable Verizon associate I have come across in all my years with Verizon. If you are looking for excellent service, look no further than Kim.”