Backus Hospital Emergency Room is a multispecialty community hospital providing quality health care services to the residents of Eastern Connecticut since 1893. Reviews describe the staff as amazing, great, and true professionals who handle serious situations calmly. Patients report being treated with respect, love, and care. While the emergency room can be full with long waits, many note being treated as soon as they arrived, with nurses and doctors who are very helpful, polite, and informative. They keep family well informed and make patients feel comfortable. Some wish the hospital was bigger to accommodate demand, but overall experiences are described as amazing and very pleasing, with high praise for the dedicated team and their hard work.
When you have a PA lie . That's not ok. I have other physicians that will prove that the PA lied. Then when the people who handle the complaints do NOT return your calls . So NOT professional! It's all connected to Hartford Healthcare!!!
August 2026
The ER doctor and nurses were outstanding. They took care of me immediately not only were they professional, but also diagnosed me extremely fast.
June 2026
Too packed, took my blood. Never saw a doctor in 4.5 hours.
