Backus Hospital Emergency Room is a multispecialty community hospital providing quality health care services to the residents of Eastern Connecticut since 1893. Reviews describe the staff as amazing, great, and true professionals who handle serious situations calmly. Patients report being treated with respect, love, and care. While the emergency room can be full with long waits, many note being treated as soon as they arrived, with nurses and doctors who are very helpful, polite, and informative. They keep family well informed and make patients feel comfortable. Some wish the hospital was bigger to accommodate demand, but overall experiences are described as amazing and very pleasing, with high praise for the dedicated team and their hard work.
Various members of my family have been treated here and not one had a bad experience. They are understaffed, but I believe many hospitals in America are like that now. The staff are great.
March 2024
Like to thank everyone one at one day surgery & for a Great job u all did & Paula my nurse was Great - no complaints & all great ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ i give them a 10+ for a Great job
February 2024
I have used this hospital on many occasions for different family members and have always been very pleased on how the take care of the patients. The doctors keep family well informed on what's going on. Thank you Bakus