CVS receives mixed reviews regarding its staff and hours, but positive feedback on its products, services, and pharmacy. Some customers report a surprising amount of hostility from desk staff at the pharmacy, noting long lines and poor service attitude. There is also confusion over store hours, with signs stating "OPEN 24 HOURS" but an unexplained daily closure. However, many other customers find the staff amazing, sweet, caring, knowledgeable, and helpful. The pharmacy and Minute Clinic services are praised for being wonderful, friendly, professional, and timely. The store is described as having all the needed items, great sales, better prices, and a clean environment. The website, ExtraCare card, and online appointment system are highlighted as incredible and efficient. Many customers state they will continue shopping there and recommend CVS to others.
It's CVS, what do I need to say? They aren't 24 hours anymore. They close at midnight. However, Walgreens is 24 hours and it's right across the street
April 2026
The cashier spent more time texting on his phone than he did looking at me, the customer! He also looked like he just crawled out of bed. Doesn't make CVS look that great or professional!
March 2026
CVS in Norwich CT gets 10 stars Easy to find items, great pricing, quality CVSbrand products and couteous and helpful staff
