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“I'm not sure how best to describe these guys...I think 'miracle workers' would do the job though! With a compromised macbook laptop that contained a decades worth of pictures, videos, and memories that NOBODY wanted to touch...not the big box stores, not even Apple itself...Johnny and the team worked their magic, recovered the hard drive and gave us the Christmas miracle we needed! Prompt service, excellent communication, and most importantly of all...Honest!”
“I had a an issue with my phone where I lost service it took three days to figure this issue out back and forth on the phone with customer service who was not very helpful. I have to give a big shout out to the manger Mike and employee Keven who helped me through this and got me back up and running highly recommend this store for help”
“Had a mistake on my bill and after 2 calls to call center and 1 1/2 hours later no solution. The great person at the store resolved my issue almost immediately to my full satisfaction. Trying to deal with people at the call center is very similar to sticking a fork in your eye.”
“The lovely woman helped me perfectly couldn't ask for better service definitely going back I needed a phone she got me to get one and I walked out happier then I went in thank you so much for your outstanding help.”
10AM - 8PM
624 W Main St, Norwich
Mobile Phones
“MIKE was extremely helpful!! So much so that I had to find out how to write a review, so I could give him recognition!!! OK, here's the story: my honey lost his phone today, while I was at work, and when I came home he was frantic! I called one local Verizon store asking about assistance we had received years ago when the same thing happened and they were no help at all! Then, I called Verizon Salem Turnpike and low and behold our problems were solved! He told us how to "find our device" and within minutes, seriously, minutes our troubles were over and the phone was found! Thank you MIKE for being "Rock Awesome"! Verizon is lucky to have you working for them!! ~Barb”
“So, last night I called 30 minutes before closing and I was told I'd have to come to the store for a new sim for what I wanted to do. I said I was going to try and make it. I show up to the door exactly 8 minutes before closing and it's locked, lights are on but 'nobody was there', I tried knocking, calling. Terrible customer service, and a waste of time. ?”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“NICOLE was awesome! She helped me with a few issues i had and helped with an upgrade. Would for sure come back to her with any other Verizon related issues or questions!”