Quest Diagnostics
Medical LabsHours:
111 Salem Turnpike, Norwich CT 06360 Hours
About Quest Diagnostics
Quest Diagnostics offers a range of laboratory services, including COVID-19 antibody testing by appointment and routine blood and urine testing. Their operating hours are Monday to Friday from 6:00 am to 5:00 pm at the Backus Hospital Outpatient Center. Patients can visit the website, QuestDiagnostics.com, for tips on preparing for tests and to schedule appointments. Many reviews highlight the friendly and professional staff, particularly noting the skillful phlebotomists who make blood draws nearly painless. Customers appreciate the kind and patient approach of the staff, which helps ease anxiety during procedures. One reviewer specifically mentioned a phlebotomist named Tracy, praising her for her excellent service and minimal discomfort. However, there are concerns about the staff at one location, where a late arrival resulted in a negative experience due to locked doors and lack of assistance. Overall, Quest Diagnostics is praised for its knowledgeable and compassionate staff, making routine testing a more comfortable experience for patients.
Most Recent Reviews
June 2025
Clean facility, easy to get to, lots of parking, and easy to check in. Staff is kind and timely with blood draws.
May 2025
Tracy Ingle was very nice and friendly. Every time I met her I felt that I was lucky. Thank you.
May 2025
Wish all my experiences with health issues were as satisfying as my visit to Quest. THANK YOU,
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