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“When moved to Greenwich and asked for the best local bank, First County Bank was the one everyone recommended. For over three years now we still bank here and recommend FCB to others. The staff Jeff, Laura, Michelle, Pam and Ping are top notch professionals and provide the best customer service.”
“This is such a great branch. The people there are wonderful, not just friendly but go the extra mile for me, help me with everything, and take extra time. Yonatan Carrillo, Arlene Ocasio, and Jamie are all so good. Yonatan spent hours today figuring out my problems. Fairfield County Bank in Darien is the best. What would I do without these people?”
“Yamina was incredible. From the start to the end of the entire process she was there at every step. Her customer service is far beyond any other bank.....and branch. I specifically make sure to visit her branch. She greets me by name and genuinely cares. It's hard to find customer service like hers. I have recommended her to all my family and friends. If she ever leaves to another bank, she is taking me and my family with her. Thank you!”
“This bank is so efficient and the staff is courteous and helpful! This is the best bank in the state and everyone should bank locally in Fairfield County Bank, specially Rowayton branch!!”
“Wonderful customer service, before Covid, during Covid and certainly after! They really went out of their way to provide extraordinary service. Website for online banking is very good also.”
“This bank is a breath of fresh air. Over several decades, many banks big and small, and business and personal accounts, I've had good and not-so-good experiences with banks.
The First Bank of Greenwich (Cos Cob) has been on the extreme good end. Without fail, the manager and staff have been tremendously efficient, patient and friendly. From opening my accounts, to day-to-day processing, to handling exceptions, they've been constantly diligent and accommodating.
In an age where decent service of any kind - let alone genuine and dedicated personal service - is a diminishing commodity, these people are, hands down, the best in the business and an absolute pleasure to deal with.”
“Omg, I referred my husband to Members to refinance his car. That’s when we met Angelica Porras, who is truly THE BEST. He got a wayyy better rate at Members, saving us $200 per month and a couple thousand in interest. A few months later, I decided to contact her for myself. At first, I was skeptical because my dream car is a Mercedes, and from a previous experience the interest rate was way too high. But Angelica made it happen again — I got my dream car with a low interest rate, saving a lot once more. I also have to give a special shout-out to Lissette, who helped me on Saturday with signing the papers, explaining how GAP coverage works (yes, they offer GAP too, and it’s cheaper than the dealer), and giving me tips on how to improve my credit. Again, I love Members, and I really hope they continue providing such great customer service.”
“Great Firm to work with. Always very punctual and quick. "We have successfully worked with AJTM Financial Group for over 20 years and had a very successful and profitable relationship".”
“Absolutely love this bank! The tellers are always so helpful, and I’ve never had to wait long. Plus, their app makes managing my finances a breeze. Highly recommend!”
Closed
1001 Post Rd, Darien
Banks
“Wonderful bank to work with. Have worked with for law firm and nonprofit, where they have been exceptional. Special thanks to John, Alex, and Danny for the easy onboarding and customer care. Thank you DRB!”
“I have nothing but praise for the folks at First County Bank. Courteous and professional is an understatement. This Bank is the best as is Teller Tanya Falconi. She helped me setup ID'S for my 5 grandchildren. Always a smile, always a hello, and always have a nice day. The Best!”
“For the second time, we enjoyed a community event at Greenwich Bank & Trust. This time it was a book signing featuring Sandi Klein, author of Realtor Rescue. Val's Putnam Wine & Liquors once again supplied fine wines. Our prior experience here was during Arts on the Avenue when the food goodies were over the top.”
“I want to give a huge thank you to Camilo, Alan and Mohammed at the Summer Street location for their help this morning and yesterday! I have been with First County for over 25 years and its because of employees like them that I have stayed. They did not hesitate to help and resolve my issue so I would not be stuck over the holiday weekend. You guys rock!! 😁
Have a Happy Easter!! 🐰”
“Liked to give a shout out to Marina Garcia and Trinetia Williams for going above and beyond for us as customers and the Patriot bank for giving personalized service that is so hard to find now in the banking industry ! Keep up the good work !”
“I love this branch! The staff are friendly, polite and professional, especially Ping and Perry. Since I always use the drive-up, most likely I talk with one of them. They are awesome!”
“I have been living overseas for 7-8 years and I have been working with the team at the Rowayton DRB branch. They have always been extremely helpful and supportive even though our banking relationship is much smaller. Very happy.”
“I usually go to the First County in Norwalk because of Family members working there (more trust because family), but this one is just as good! I was helped by a Teller Supervisor, Dominique, and I have to say, her customer service was 10/10! Its as best as it can get in terms of customer service and speed of service!!”
Closed
59 Broad St, Stamford
Banks
“Hello, I am leaving my comment in Spanish, if you are Latin you should not worry since they also speak Spanish.
I want to express my most sincere gratitude to Verónica Granizo, my bank assistant, for the exceptional service she provided me. Their professionalism, attention to detail, and willingness to help made my experience extremely positive. Verónica took the time necessary to understand my needs and offer me appropriate solutions, always with a friendly and professional attitude. Without a doubt, he is a great asset to the team. Thank you, Veronica!”
“Had an amazing experience at TD in Greenwich the bankers are all very very friendly and they know what they are doing. Set up my new account and gave me advice on credit can’t say enough good thing about these nice people”
“I had an outstanding experience working with Laura Silva, Darien Branch Manager at First County Bank. From the moment I walked in, Laura provided exceptional customer service. She was professional, knowledgeable, patient, and took the time to answer all of my questions, making sure I understood every step of the process.
It’s rare to find someone who genuinely cares about their customers and goes above and beyond to ensure a positive experience. Laura made me feel valued and appreciated, and her kindness and expertise truly stood out. She is a wonderful representative of First County Bank, and I highly recommend working with her. Thank you, Laura, for your outstanding service!”
“This is a great bank to be apart of especially because of Bank tellers Ana and Priyanka are truly great professionals at their job, I'm so grateful for their customer service, I definitely recommend this place at all times.”
“North Stamford is a really great branch. Wayne, Antonella, Shahana, and Byron are very helpful and get my transactions done efficiently. The Branch Manager, Mirella, and Assistant Branch Manager, Connie, are really friendly and extremely helpful. As for the Teller Supervisor, Laura, she is also extremely helpful and very knowledgeable. The North Stamford Branch is one of the best branches I’ve gone to. I would highly recommend this branch for all your banking needs”
“The staff are incredibly helpful and goes above and beyond to assist with any inquiries or concerns.This organization stands out as truly amazing, and I cannot emphasize enough how positive my experience has been.”
“When I went in to open my account, I noticed the bank staff knew all their customers names. Not just one or two, but every member that walked in was greeted by their name. I was very impressed. The entire staff was super friendly and helpful. I love this credit union.”
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“Theresa the branch manager took care of my banking experience even better than i could have expected
I thought i had to call and remind her ,but i went on line and saw it was done without me having to remind Fairfield bank, the Stamford office
I have been a depositor for 15 years
she is a breath of fresh air
Super”