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“Customer service at the UPS store in Rye is exceptional. I’ve been using this location for many years and everyone at the store is always very friendly and knowledgeable. Vanessa was especially helpful today when I shipped the wrong item to my son. She very quickly helped me resolve the issue by getting my original package back so I could send the right one. This store is top notch!”
“Excellent work and efficiency, I have always sent my legal documents with them as well as my clients and everything has been a success, the documents have arrived in perfect condition and have been delivered within the stipulated time??”
“We had a major problem with the workbook printing for an important work event. We went to this fedex with just hours to spare to see if they could help--and they saved us! Thank you to Ai who was incredibly helpful and determined to find me a workable solution. He was resourceful and collaborative.
He started out basically telling me it would be impossible but then he went into work mode. It was an immense relief to have someone troubleshooting with me and figuring it out. Thank you, Ai! In the future when we work in Norwalk we will always print with you.”
“The only reaoson way i dont give it 5 stars is bc we had a tecnical issue that didnt allow me to track the boxes, I was going crazy but CINDY very patiently, professional and kind keep me informed off all details during the transportacion of my maritime shipping, everything arrived in perfect conditions and within the time i was told. I will use this company again if i need to. Highly recomended.”
“At Staples yesterday I encountered a salesgirl that reminded me of what customer service used to be. She was efficient and knowledgeable but more importantly she was kind. She went to get a shopping cart for the woman in front of me because she had bought a case of water! I haven’t seen that consideration in a very long time.”
“Chris is amazing! The moment he saw me waiting as next in line as he was just passing by, he stopped what he was doing and promptly helped me. He understood what I needed and got me the solution for my shipping needs. All the way he was extremely polite and quick with his work. I am very impressed with how this unit nurtures great employees like Chris!”
“We have used The Packaging Store for many years to collect and pack our items we have purchased in Auction in the area and we will continue to do so! Tom & Jan are super efficient and our goods always arrive in excellent condition. Thanks!”
8:30AM - 6:30PM
680 Main St, Stamford
Shipping Centers
“All of my poster business will now be done with PostNet. I had 17 posters to be printed - 2’x3’ in size. I ordered my posters originally from an on-line service, and the night before my event, I found out they would not arrive to me on time. I called PostNet at 4pm, and Frank the owner was absolutely amazing. He was able to give me an email and upload all my files to him by the next morning. He had them printed and ready for my event by 2pm. (And it was a bonus to how convenient the store front is off of 95). This was a very important project to me personally, and I want my gratitude to shine through this review. I have worked in the print industry for a career, and I can also attest to the quality of the vinyl and the images. They were clear to the point that you could see the turf particles flying into the air in an action shot of a lacrosse player. My original files wouldn’t open, and rather than Frank calling me, he was able to trouble shoot with his in-house designer. His designer had to take my file from photoshop to illustrator to fix an issue - but just did it! To find an owner so kind, competent and accommodating is a gem. Frank rocks!”
“Every time I use this UPS store the staff is kind and always do a great job. I’ve used them for printing, laminating, and shipping. I’ve found their prices to be more affordable than their competitors down the street.”
“This store and it's owner provided me with exceptional customer service and went way above and beyond to help me out! I was having difficulty with another UPS store in SC charging me $$$$$ for the delivery of a package that had been dropped off at their store. In addition to them rarely answering their phone they also refused to explain the price they had quoted me even though I had the dimensions and weight of the package and knew I was being overcharged. After several attempts to resolve the situation myself I went into the Darien store to ask for advice. Marcos, the owner of the Darien UPS store was extremely helpful and offered to help me dealing with the SC store. Ultimately, he called the other UPS store several times for me and got the package delivered safely for half the originally quoted price. Marcos then also helped me load it into my car: it was heavy!!! Exemplary customer service! Thank you, Marcos, I could not have got this delivered without your help!”
“Staples printed my order for 100 programs for my 60th high school reunion on 8.5x11 inch cardstock. I needed 5x7 cards which they corrected and I received my order the next day, in time for my event. The customer service team was great, except for the misread of the paper size - but they fixed it up - and I received a nice discount on the order.”
“The Norwalk FedEx services are of the highest quality & workmanship! In particular, the full service printing expertise & assistance provided by Mark & team is unmatched. The attention to detail & creative suggestions were tremendously valuable. Over the past 25+ years, I’ve been to FedEx service centers in MA, CT, NY, PA, IL, TX & CA. Without a doubt, Norwalk FedEx is the best.”
“I needed help at the FedEx station.
I was very lucky to find a great employee, who helped me through the process.
Jaden, us a very intelligent, professional young man with a great amount of experience.
Additionally his very pleasant personality and professionalism made the process, very interesting.
Thank you Jaden again, ttys
Sincerely
Visha O”
8AM - 6:30PM
304 Main Ave, Norwalk
Shipping Centers
“MOHAMMED AND MARIE ARE BOTH VERY HELPFUL AND FRIENDLY. They helped me reprint a return label that was too big at no charge, and I also saw them doing everything they could to make things easier for the other customers in the store. There were also a number of customers oh the store so I expected to have to wait but they were very quick while at the same time being very helpful and friendly. This is now my #1 spot to send out UPS!”
8:30AM - 6:30PM
1127 High Ridge Rd, Stamford
Shipping Centers
“The folks here are very helpful. Nike/Nate (I’m bad with remembering names) was extra helpful and worked with me to figure out a unique shipping situation. Thank you. I always come here.”
9AM - 5:30PM
29 Valley Dr, Greenwich
Shipping Centers
“We were at the post office today getting passports done for our 3 kids, and Jose was absolutely amazing. He made what could’ve been a super stressful process actually smooth and even fun. He was patient, helpful, and so good with the kids — cracking jokes and keeping things light while still getting everything done right. You can tell he actually cares and enjoys helping people, which is rare these days. We’ve dealt with grumpy attitudes at other places before, but Jose really stood out in the best way. We’ll definitely be coming back to this location just because of him. Thank you, Jose!”
“I rely heavily on this location for business shipping and I have come to really consider this team an extension of my own. Get to know them if you come in often and you will find an extremely thoughtful staff that is able to catch errors, save you money, and handle shipping at a professional level. Everyone has a kind attitude especially if you have one as well. The parking sucks, there’s no getting around that. But the service is so quick that spaces open up quickly and the gas station next door never seems to have a problem if you park there for 2 min to run something in.”
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“This is a Great USPS Office.
I had an appointment, and job got done so quickly.
Mike, Shelsea & Sanjay are great executives working at this office. Very professional & courteous., && at the same time very kind and patiently handling all their customers.
Thank you team for a wonderful experience.!”