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9:30AM - 6PM
47 Spencer Plains Rd, Old Saybrook
Self Storage
“Candace is giving five star customer care so she gets a five star review. She was helping someone out and I don’t think she’s normally at this location but she should be duplicated and at all the locations. Friendly, efficient, professional, and a good rep for this company. This particular location as I assume many outdoor storage facilities has some issues. Not removing snow so you can access your unit, units that absolutely leak water and ruin your property are the two biggest issues we encountered. An occasional unfriendly encounter with staff. You get it. But you know what makes avoidable issues a little easier to deal with when you’re paying for something like a storage unit, great friendly personalities like Candace. There was one other occasion where we were allowed to park a van here overnight and that was nice something they didn’t have to do and that was appreciated as well. But the only reason why I’m writing this review is because Candace deserves it.”
““Great experience! Kathleen was friendly, knowledgeable, and went out of her way to help. Made the process painless. She immediately addressed any concerns I had. Customer service like this makes a big difference—highly appreciated!””
Self Storage
Self Storage
“I have had a few units here. Large medium small. I moved around a few times in downsizing. The process is easy and the communication and understanding of the management is great. Facilities are great!”