Gengras Ford is a trusted Ford dealership located in Plainville, Connecticut, known for its wide selection of new and used Ford vehicles, including cars, trucks, and SUVs. Customers appreciate the dealership's integrity, loyalty, and trustworthy service. Many reviews highlight the knowledgeable and patient staff, particularly mentioning the exceptional service provided by the sales team, including specific staff members who make the buying experience enjoyable. Visitors to Gengras Ford have often described their experiences as stress-free, with no high-pressure tactics during negotiations. The dealership is praised for its excellent customer service, with staff going above and beyond, including entertaining children during visits. Customers have also noted the seamless financing and leasing options available, ensuring a smooth purchasing process. The service department is recognized for its professionalism and efficiency, with customers expressing satisfaction with vehicle maintenance and repairs. Overall, Gengras Ford is highly recommended for anyone looking to buy a vehicle, thanks to its commitment to customer care and the quality of its vehicles. With a strong legacy of service and a welcoming atmosphere, Gengras Ford consistently delivers a positive experience for its customers.
Quick and efficient process. Josh got a rack installed as an added service. Chrissy went through paperwork thoroughly. Rory was helpful.
August 2026
Shanon who was the service advisor was very knowledgeable and helpful explaining the issue with my vehicle, front axel, four new tires were replaced and oil change was also done.
August 2026
I was happy to see the transparency in the transaction and all my questions were answered without any guesswork and we arrive at a mutually agreed upon negotiated outcome.
