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“I was lucky enough to have Dean Nash help me find a replacement refrigerator. It’s not easy fitting these new appliances into the old spots, but Dean didn’t give up. You might think he wanted to make a sale, but nobody puts 2 days of searching to find one that fits my exact measurements and dream wishes. Dean wouldn’t t let me settle for less and believe me a couple of times I was tempted. Thank you P.C. Richard for hiring the best!”
10AM - 7PM
36 Fenn Rd, Newington
Electronics
“Matt and Jesse were fantastic. Phone broke late afternoon, they had me up and running quickly, completely understood my needs . Very knowledgeable, I'm a regular customer now!!
Donna P”
“Kathy the store manager, was a HUGE help in fixing a broken phone & upgrading to a new one. The entire experience was tailored to the best for the customer's needs.Thank You!!!”
9 AM - 8 PM
785 Queen St, Southington
Electronics
“I would like to have PATRICK M promoted for the 5 hours he spent with me on June 7 to resolve the problem I had with your company He was the person that was on my side Your customers supetvisers did not want to help Please give him his own store. Check with with John if you do not belive this story THANK YOU”
“Did brakes on my car for the quoted price, which was a little less than AAA nearby. No surprises when the work was done which was nice. I would recommend this shop.”
“Metro pcs is the only place that i would recommend that everyone drop whatever they're doing and change their plans. You'll be treated like a person and friend by the owner there. His Name is Derek and he will save you money and time. He listens to all your needs and questions and will treat you with so much respect. He is always on your side.”
10AM - 5:30PM
166 Main St, Terryville
Electronics
“Had a 2007 Tahoe they did a awesome job wiring in all new door speakers and sub in the rear. They hid the amp perfectly. and did a radio and its still functions with the factory controls because of a great maestro kit they told me to get which is awesome. It allows you to view your car and scan for codes. They are very informative and what they do five stars wish there were more stars to do great place and they do proper work done right Definitely worth the money”
“Walked in. Simple process. Spoke to Zane! He was very helpful and explained everything very succinctly. Easy to understand and helped me save quite a bit! Goodbye Verizon and hello Metro!”
“I would absolutely recommend this location! The gentleman who assisted me this evening went above and beyond! My experience was positive! The customer service was very exceptional! He was personable, empathetic, and most importantly professional!! Thank you again!!!”
“This review is exclusively for Wendy, the Store Director of the Meriden location. She helped me with a problem that truly only someone with authority and common sense could help me with. Wendy has ample amounts of both, and Target was wise to put her in charge of a store. I have no doubt that she earns her position every day. She earned my business and respect in about 60 seconds. She actively listened and went above and beyond to address my issue. She proved the importance of what companies do when something goes wrong and how they empower someone in a position to make it right.”
“I had an unexpected but great experience today! I found 2 beautiful pink (different shades) sweaters. Super soft. Inexpensive but nice quality. I will wear one for NYE. and for work. I was a very happy shopper. Limes moved quick and store was clean and well stocked.”
“The availability of various grocery items, especially on the fresh end, is a bit of a lottery. We get what we can but often can't find what we want. It's still worth the stroll.”
“I had an issue with an eSim activation that was pretty tricky. Aiden was very helpful. He really wanted to help me. He spoke to the tmobile tech support and the issue was resolved.”
“Haven't been to this game stop yet been living in this town for a while and have not even noticed that there was one there have to go check it out sooner or later”
“Could not have asked for a better experience, especially with the delivery drivers. They were professional, polite, and friendly. We would definitely recommend and use them again.”
“This place is super helpful!! I went in with a new phone from Metro PCS that I had no idea how to set up. Even though I did not buy the phone there, they went above and beyond helping me reset and set up the phone. I am very grateful to Emae and Melida. Thank you, guys!”
“I just brought my phone in to your metro store and Jennifer, the tech there. The sales person help me with a problem that I had. She was very patient and did everything in her power to get me back online. She was better than representative I talk to which was very impatient with her and myself. Jennifer is very good at her job. She is good at what she does . Thank you”
“Brandy does an amazing job! She has elevated the level of customer service at this location tremendously. Brandy is dedicated, extremely responsive and helpful, and very knowledgeable. Her level of service is exceptional. And, she has an excellent team in place as well. Every employee at this location strives to assist customers and problem solve in a professional manner with a friendly attitude. Don’t let this team go!”
“Good bunch of guys. They had the model I wanted, bought it, they delivered and installed it. Easy peasy. The dryer had a banging noise, but they came the very next day and fixed it. I would purchase again from them.”
10AM - 8PM
1022 New Britain Ave, West Hartford
Electronics
“This store is literally the best cricket around. I've been coming to this store almost 7 years now and I've never had a bad experience, they always seem to have the customer getting the best deal in mind, while other locations are strictly trying to get the most money out of you not suggesting any type of ways to get discounts etc. This store on new Britain Ave isn't far from Flatbush Walmart and they literally saved me about $130 today when the east Hartford store I decided to try out because it's closer to where I live and it showed they had almost 5 stars so I was only in there about ten minutes and the guy working there was nice enough but when asked what's the cheapest phone available he messed up once and said at first $170 something and then when he repeated himself stuck with $190 and only gave me options between that and #240+ and that's plus activation fee and phone case and screen protector...uh uh...so left there and went right back to where I shoulda just went in the first place the cricket on new Britain Ave in west Hartford it's pretty much right on the Hartford line it's close by to Walmart. Got the phone I wanted, case, protector and they through in headphones for free and it all cost $150 and some change and I'll never go to another cricket besides them unless I'm in another state. They're the best, customer service and attitudes always good and nice. They al.oat always offer ways to help you get the best prices and they did not let me down today. Highly recommend them.”
“KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly and courteous”
“Great store, love my shopping experiences for the most part. Had a helpful interaction with staff in the dressing room.
Have sometimes experienced long wait times at customer service but recently these appear to have improved remarkably.
Unfortunately my check out experience was less than desirable due to the Team Lead attempting to expedite check out. It was handled in a manner that created chaos & stress and led to my order being completed wrong because she was rushing.”
“I recently needed to upgrade my phone. I was disappointed to find that there were no offers or incentives available to me as a long-time Verizon customer and older retiree (even my old phone was ineligible for a trade-in rebate). In addition, while I didn't know it at the time, I was given inaccurate information in a chat on the Verizon site prior to going to pick up my phone. Not exactly a happy customer. All that changed when I got to the WestFarms Mall store. Everyone greeted me warmly and got right to work assisting me with setup. Adriana and Manny were especially friendly and accommodating, making sure that setup went smoothly. Adriana patiently completed data transfer while I waited. They set a good example -- and earned my 5 star rating -- for Verizon, the company, of positive customer service.”
10AM - 9PM
421 W Farms Mall Ste 115C, Farmington
Electronics
“After a frustrating 4-hour journey bouncing between T-Mobile locations, I would highly recommend visiting the West Farms Mall Branch. It was there that I finally had the pleasure of speaking with Assistant Manager Maya Sears Powell, who patiently and professionally attended to my needs. Her excellent customer service was a shining example of the high standards that T-Mobile should strive for. In contrast, my earlier experiences at the Hazard Avenue Branch had left me overwhelmed,but Maya's outstanding service redeemed my faith in T-Mobile's customer care.”
9:30AM - 7:30PM
728 Farmington Ave, Bristol
Electronics
“I would give my experience today 10 stars and that’s because of Omar. Omar is a knowledgeable, friendly, down to earth Cricket Representative who goes the extra mile. Thanks to Omar for fixing my phone issue today!”
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“Alex was knowledgable, helpful and friendly, helping us replace our daughter’s lost phone. From nightmare to dream scenario with a very smooth process. 5 Stars!”