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“Jonathan Store did a great job toda. He is helping a lot. He’s is nice and doing his job in a perfect way. Thank you Jonathan.You
made my day! I really appreciate”
“I went into the Verizon on Wolcott St to get my phone upgraded. I was greeted by Kathy, the owner, she was very busy but made sure to greet and give attention to all the customers waiting. She went from person to person and tried to help everyone while customer's phones were updating or being transferred. She was so friendly and personable and I enjoyed chatting with her. There were two other employees working with other customers as well. From my observation, they were knowledgeable, patient, & friendly. Etan helped me and he made the transfer of my II Pro Max to 17 Pro Max so easy. He was friendly and made general conversation along with Kathy, that it made it feel more like a visit than a business transaction.
This is the kind of customer service that seems to be fleeting these days, but thankfully, it still exists at this Verizon store.
If you are in need of an upgrade or just want get started, go see Kathy and her staff. They are so knowledgeable of the product they are selling and they seem to genuinely care about the time that they spend with you. As busy as they were at no time did I feel rushed or dismissed.
Thank you Kathy & staff for a great experience!!!”
“Nancy is a sweet heart. Very knowledgeable a real phone expert. She'll go above and beyond to help the customer. Very happy. Highly recommended. Metro by T-Mobile at the mall. 100 stars for Nancy”
11AM - 5PM
785 Queen St, Southington
Electronics
“We came to this Verizon and John was amazing all around. From greeting when you walk in to going above and beyond through the whole process. I would recommend this location every time. The store across the street didn’t feel like working I guess so they sent me to John and I’m so glad they did. A++++”
“These guys are the best from the moment I walked into the shop it was like we were friends and felt very welcome! They hooked my ride up and the sound is insane! This the shop you want to go to for your car audio needs!”
“I’ve been bringing my cars here ever since I could drive and I’m still blown away by how high quality and reasonably priced the services are here. They go out of their way to explain things going on with the car, answer my frantic calls when my old car broke down and needed quick servicing after getting towed to the shop, and most recently have given me advice when I was looking at new cars to buy. Couldn’t recommend them enough!”
“They are very nice and generous! I was having issues with my previous carrier and they helped me and treated me with so much respect ! This is the best metro pcs location in Waterbury to go to! The staff is amazing and very respectful!”
“They are #1 in my book
I had a Lowe’s protection plan which is a joke and the tech from
Lowe’s that came to fix my machine broke it even worse - he said it was not repairable - only a year old machine that just needed a door sensor
I called Miranda they came right out the next day and fix my machine in 2 hrs price was extremely reasonable - would recommend them to anyone
They even replace my tv motherboard awhile back and saved me from having to get a new TV
Very great service!”
“Omar helped me out and was awesome if I could give more stars I totally would. I highly recommended Omar to anyone looking for upgrades or anything tech related. Thank you so much Omar”
10AM - 6PM
72 Cook Ave, Meriden
Electronics
“I love the way that sales representative treat customers. It was a really good experience. They took a great care of me as a customer. I will definitely recommend this place. Cristina helped me a lot.”
“Brandy does an amazing job! She has elevated the level of customer service at this location tremendously. Brandy is dedicated, extremely responsive and helpful, and very knowledgeable. Her level of service is exceptional. And, she has an excellent team in place as well. Every employee at this location strives to assist customers and problem solve in a professional manner with a friendly attitude. Don’t let this team go!”
“Earlier tonight, we visited this Metro PCS location. We were waited on by the delightful Julie. What a terrific employee!!! She engaged my very shy son so sweetly and she helped us with EVERYTHING. After having first visited the location at the mall where they told us the charge to update our existing lines to new phones was over $100 per line, Julie explained that this location charges $30 per line. And she helped us pick out the perfect phone for each of us. I've been a Metro PCS customer for around 8 years now and I love the service and the price. I will always go back to Julie for anything else we need. Thank you, Julie!!!”
“I came in this morning to pick up an online order. There was a problem with the order. I naturally was upset and frustrated, however the manager (Hazel think I heard someone call her) calmed me down and was extremely helpful and handled the situation. Put a smile on my face and saved Christmas for my son. The best costumer service .. matter of fact the only good customer service I’ve received since the pandemic. She definitely won me over and I will be shopping at Target only from now on. She won you guys a customer for life! Thank you Hazel!”
“The guys at the shop didn’t low ball me with my items like a majority of pawn shops do !!! And they gave me multiple extensions around Christmas so I was able to get everything my son wanted and still get my items out of pawn , I recommend them to everyone before trying another shop service is always a 10/10”
“Went to this particular location after contacting customer care and a previous location with no luck. The nice women salesperson who works for this location is very smart and knowledgeable. She went above and beyond to take care of my phone issue. Thanks again for the great customer service.”
8AM - 11PM
300 Chase Ave, Waterbury
Electronics
“Clean and Staff that help you and know the store but avoid weekends or busy times. Love the prices and wait for stuff, Black Friday and Holidays. Everything you Want and Might Need for everyone.”
“Good bunch of guys. They had the model I wanted, bought it, they delivered and installed it. Easy peasy. The dryer had a banging noise, but they came the very next day and fixed it. I would purchase again from them.”
“The availability of various grocery items, especially on the fresh end, is a bit of a lottery. We get what we can but often can't find what we want. It's still worth the stroll.”
“I went to the Brass Mill mall location for help getting my sons phone reset because of problems with the screen. I had been to 2 other locations for help and was pretty much blown off. I was lucky enough to get Emily who took her time, figured out a strategy and completed the reset for me. I couldn't be more happy with the service. Emily is the best! Don't lose her!”
Open 24 hours
329 Chamberlain Hwy, Meriden
Electronics
“I called for my sweet tea.(7-11 Select) And the kind woman went out her way to chk the cooler to see if they had some. And yes they do! So we are on our way to the meriden location NOW! I'm going to buy whatever they have left. Thank you again for your service ?”
“Went Shopping Today & I Was Seeing If An Item Was InStock In The Back And Dominic Went Out His Way To Go To The Back & Look For Me With No Problem!! Thank u for making my trip amazing!!”
Open 24 hours
511 Cooke St, Waterbury
Electronics
“People like to hang out here! Depending on the time that's the kinda crowd you will find! No seats & tables but they will stand at the register talking & talking! Sometimes just buying ticket after ticket ! Scratching in search of those millions! You can always come in and grab hot food and coffee or on a hot day some chips and a slurpee !! They now have an iPad "BELLY" at the counter for you to check-in and accumulate points towards free coffee food snacks, and slurpee for a year ! I something like that you need 5,000 points! At 5 points a visit it doesn't seem that hard. All it takes is your email address and a belly card! Easy enough!! They also have gift cards and charcoal for that BBQ on the whim !!”
Open 24 hours
188 Davis St, Oakville
Electronics
“Clean, Pleasant, and Kind, the Staff know a lot it's hard to have sooo many selections as in smokes, drinks, Snacks, and Everything as We love about 711 as a kid. Went to the schools. Still dislike the Parking lot it's clean but, not enough lighting. It's fine during the day but, night it's tooo much for me. Need more night staffwith all the Uber eats etc.”
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
Open 24 hours
1664 Baldwin St, Waterbury
Electronics
“Hard Working Staff who work long hours but, are very Kind to All who come in. The Parking lot needs more lighting and it's a older building but, the Owner keeps it up. Clean and Bright everything a 711 needs. Also my favorite is the sugar free slur-pies or Diet Coke when I know it's bad but that's the day I'm having. Lotto All the Snacks even snacks and Fresh.”
“Why does every leave such bad reviews for?! I have never had an issue from Aaron’s before! They have met all my needs and has been working with me for a few years now so I am a regular customer to them. What do y’all expect it’s RENT TO OWN if y'all don’t know what that means then do not rent to own from this store. Now 2ndly if y'all customers didn’t cuss out the mangers in person or over the phones y’all customers wouldn’t be getting the same ass attitude back ever hear the expression
“YOU GET WHAT YOU GIVE” well now you have. If you don’t know you will most certainly find out. Customers If you give out disrespect you will get it right back.
Ive been hearing some of y'all customers getting loud with the mangers and the people who work at the store. Be grateful that y’all receiving furniture I bet you if y’all when else where you wouldn’t be receiving furniture and that your bank accounts would be getting low. If you give respect then you will receive respect. If you customers be disrespectful you will get disrespected back. Simple. Reading these comments yall people especially the ones who has mommy and daddy to save yall is real disgustingly disrespectful watch your tone with people especially with certain ones bc your tone can get ripped tf out of your throat.
Now to the managers and to the people who work at this store thank you for putting up with all these rude people very day and not allowing them to walk all over you. You guys literally deal with rude ass people everyday and I’ve seen and heard it first hand. Great job for keep y'all composures and not stooping to their levels.”
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“Enid was absolutely amazing! Her customer service went above and beyond my expectations. She was patient, attentive, and made sure all my questions were answered with a smile. It’s rare to find someone so kind, professional, and genuinely dedicated to helping customers. Enid made the whole experience smooth and enjoyable—I truly appreciate her outstanding service. She deserves recognition for the wonderful job she’s doing!”