Firestone Complete Auto Care in Plainville, CT has built a strong reputation for providing reliable and affordable auto care since 1926. Customers appreciate the friendly and respectful service from the staff, who take the time to explain repairs in simple terms and show before-and-after photos of their work. Many reviews highlight the honesty and transparency of the team, with no hidden charges and clear quotes before repairs are performed. The team, including experienced managers and mechanics, consistently delivers high-quality work such as tune-ups, brake changes, oil changes, and engine repairs at reasonable prices. Customers trust the mechanics for their honesty, professionalism, and ability to help prolong the life of older vehicles. The staff's commitment to excellent customer service makes repeat visits common, with many customers recommending the location to friends and family. Overall, Firestone in Plainville is known for its trustworthy, skilled team that provides comprehensive vehicle maintenance and repairs, ensuring customers feel confident and satisfied with their auto care experience.
The person making my appointment (in person) was very polite, professional, and accommodating. The store manager was respectful and polite. He was also very busy but able to remain calm and reserved and continued to respect every customer on the phone, walk-ins, and those waiting.
March 2026
Joe was amazing. (Thank you for the life saver. 😀) I have never known a team that worked so flawlessly together. My brakes and admission done and sooner than I thought. They were very kind and aware of how long I was waiting. Amazing job.
June 2024
Great service, always accommodating to your needs. I asked for same day service and it was a yes , next day service was always a yes. Highly recommended ??
