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“I walked into Gorins and was greeted by Cheryl. She listened to what I was looking for and within a couple of minutes I was sitting in my new recliner. It was actually that quick. Thank you for all your help Cheryl.”
“Drew gave us an absolutely exceptional experience from start to finish.
He was responsive, patient, honest, and genuinely helpful throughout the entire process. He answered every question, kept us updated, and followed through on everything he said he would do. Most importantly, it never felt like he was simply trying to make a sale. He truly cared about helping us and making sure we felt comfortable with the purchase.
Mattress shopping can easily become stressful, confusing, and overly sales-driven, but Drew made the entire experience feel simple and pressure-free. He gave us the time, attention, and guidance we needed, and went above and beyond to make sure everything came together smoothly.
It is rare to come across customer service this good. Drew was professional, kind, and incredibly easy to work with, and he turned what could have been an ordinary purchase into one of the best retail experiences we have had in a long time.
He has absolutely earned our trust, our future business, and our strongest recommendation. Anyone who gets the chance to work with Drew will be in great hands.
Five stars without hesitation.”
“We stopped at Mattress Firm Waterford today to look for a mattress. Anastasia was a tremendous help. She assessed my sister’s needs and showed us every tier by cost, firmness, and quality. After a mattress was selected for purchase, she continued to work at getting the best discounts. Anastasia made a chore less arduous.”
10AM - 9PM
917 Hartford Turnpike, Waterford
Furniture Stores
“Because we were lucky enough to be greeted by Jackie when we entered the store, we walked out of the store with two Tempur-pedic adjustable beds and a couch. The explanation of her personal experience with the Tempur-pedic adjustable bed, answered all concerns. Jackie steered us to exactly what we needed. She knew every little specification for everything. She did all this while being very pregnant, yet very energetic.
The store is very nicely laid out, but in full disclosure, it was me that unplugged the stereo couch that was blasting Top Gun - at top volume and vibration- throughout the section of store where we were doing the purchase. To the other customers, you are welcome!”
“Dave and his team went above and beyond to deliver the sectional I purchased. A great price and even better customer service! I would definitely recommend Dave’s for any of your furniture needs.”
“Wayne was extremely helpful in assisting us find the perfect bed for us. No high pressure sales pitch, just great information to help us find the right fit. Would highly recommend!”
“Excellent choice if you are looking for new furniture. The owner and driver, an awesome Rob duo (?) were amazing! My husband and I ordered a sectional and a mattress, both at excellent unbeatable prices. Rob made the shopping experience seamless and was very informative without ever pushing anything onto us. Ontop of that, we were able to get our items delivered same day! Overall great experience and would highly reccomend.”
“Absolutely LOVE this store! Family owned and run country store. The owner is the nicest person. If you love country, this is the place to shop. The decorations are beautiful! The furniture is good quality construction. Prices like other places increased post Covid however, worth making the purchase. Ten stars for sure.”
8:30AM - 6PM
363 W Main St, Norwich
Furniture Stores
“Fantastic store and wonderful people. First time there. Went in for one thing and bought thirty! Something for everyone one and every need. Clean store, excellent selection, and good prices.”
10AM - 5:30PM
70 Jewett City Rd, Taftville
Furniture Stores
“Visited this furniture shop while redecorating my home and found the experience very smooth. The staff were helpful and guided me with practical options. Delivery was punctual, and the furniture quality feels durable and well finished.”
“Highly recommend! From orders to delivery and set up everting was a breeze. friendly team and the installers were respectful of my home and left the room clean! Good quality product too”
7AM - 10PM
195 River Rd, Lisbon
Furniture Stores
“Had great selection of items, no lines and a great Starbucks around the corner. The one inside was not open. It said they were on break but I shopped for over an hour and still no one was there when I was done shopping. Otherwise great experience.”
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“What am awesome experience ! 8 years ago we bought our pellet stove here and reduced our utility bill from 750/mo to 750 for the season!!
Then recently purchased a large recliner exactly as we were hoping to find at a great price.
Then a hand written personal note mailed for a thank you!! A true gem, go check them out 💎”