“Luca is a rockstar. One of our phones had an issue and he researched the problem for almost two months until it was resolved. He kept us notified of the progress and was professional and patient.”
“Bunch of thieves at the brooklynn Walmart. OSL LIED to me about my bill pricing and I would never have switched from straight talk had I known this. Went to this store and Carli greeted me with empathy to my situation and assured me she would find a plan that is close in pricing with more for what I need. Left with my 55+ plan and internet for only $99 a month. Saved $100 on my breeze line as well!!! THANK YOU THANK YOU CARLI for not taking advantage of the elders like myself. If you are thinking about going to a third party location like OSL please think again . They will lie and smile in your face just to make a quick $1”
“So I called the the store and a lady named Rachel answered I explained my issue and I have to say she did an outstanding job stayed in communication with me throughout the day and then the next day she was able to get the issue fixed I have to say I've never met an employee like that at a store that went above and beyond for their customers is an outstanding employee and deserves to be rewarded for her job. I have never in my life went into a phone store and had an employee that did everything in her power to help words cannot express how grateful I am for Miss Rachel thank you Rachel”
“Wayne was the bomb!! My prehistoric phone took forever to transfer and he was so patient. Saved me some money too. Thank you so much to Wayne and all the other guys in the store.
Trisha A”
“Cameron was SUPER nice and made everything really easy for my husband and I. He will be moving to the Groton store starting in June so I highly recommend asking for him!”