CVS is a well-regarded pharmacy known for its helpful and professional staff. Customers appreciate the efficient service, especially during busy times like weekends, when they can pick up prescriptions without any wait. The pharmacy is a vital service for the local community and surrounding areas in New York, often noted for its friendly atmosphere and positive experiences. Many visitors mention the great vibe compared to competitors, along with a selection of healthier snacks and food options. The self-checkout provides a smooth shopping experience, but staff members are always ready to assist if needed. Overall, CVS is recognized for its dedication to customer service, making it a favorite for many in the area.
Be careful when you pick up Rx's from CVS on Main St in Ridgefield. They often provide incorrect and/incomplete information and have even mistakenly gave my Rx (for a closely monitored medication) to a family member picking up her own medications (not mine!) They were completely unaware of their error.
February 2026
The pharmacy team at the 420 Fifth Ave team are truly wonderful folks. Always very friendly, professional and knowledgeable.
January 2026
Generally functional pharmacy with fairly long hours. Often a pretty significant wait for medications and consistently understaffed. CVS corporate would do well to realize they can't replace employees with self-checkout machines and expect to maintain any type of customer service.
